Front Desk Staff
4 days ago
**Overview**
**Responsibilities**
- Greet and assist facility users in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.
- Performing data entry tasks related to member creation, court bookings, program registrations, event bookings, and gathering information accurately, while ensuring all information is up-to-date in our systems.
- Taking payments.
- Housekeeping duties: sweeping, organizing, vacuuming, garbage disposal, etc.
- Filing and clerical duties.
- Utilize Microsoft Office, QuickBooks, and our proprietary database and software for various administrative tasks.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Assist with bookkeeping tasks as needed, ensuring financial records are accurately maintained.
- Proofread documents for accuracy before distribution or filing.
- Collaborate with team members to ensure smooth office operations.
**Qualifications**
- Previous experience as a Front Desk Agent or in a similar administrative role is preferred.
- Strong customer service skills with the ability to communicate effectively with clients and staff.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Familiarity with QuickBooks is a plus; experience with bookkeeping is advantageous.
- Excellent typing skills with attention to detail for accurate data entry and proofreading.
- Organizational skills that enable efficient management of multiple tasks simultaneously.
- Experience in a sporting facility, school, or gym setting is highly desirable but not mandatory.
- Ability to work independently as well as part of a team in a dynamic environment. Join us as we strive to provide outstanding service while creating a welcoming atmosphere for our clients
**Job Types**: Full-time, Part-time, Casual
Pay: $16.00 per hour
Expected hours: 1 - 40 per week
**Benefits**:
- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
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