Call Center Representative

2 weeks ago


Ottawa, Canada Pattemore Farm Repair Inc Full time

**Responsibilities**:

- Answer incoming calls and respond to customer inquiries.
- Maintain customer records by updating account information.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Provide customers with product and service information.
- Identify and escalate priority issues per client specifications.
- Follow up with customers, as needed.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25 per week

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

Ability to commute/relocate:

- Ottawa, ON K1S 2J8: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Ottawa, ON K1S 2J8


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