Supervisor

2 weeks ago


Alliston, Canada Montana's BBQ & Bar Full time

We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors are responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

**Additional responsibilities include**:

- Oversee all front and back of the house restaurant operations
- Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
- Analyze staff evaluations and feedback to improve the customer’s experience
- Screening, interviewing, hiring, and training restaurant staff.
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Checking in on dining customers to enquire about food quality and service

**Requirements for this position**:

- Must be reliable and motivated
- Must have knowledge/experience with the back of house operations
- Have some knowledge about management software programs/POS systems
- Have at least 2 years of experience
- Bachelor's degree in business administration or hospitality is advantageous
- Strong management skills.
- Excellent organizational skills.
- Effective communication skills.
- Exceptional customer service skills.

**Job Types**: Full-time, Part-time
Part-time hours: 20-30 per week

**Salary**: From $16.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evenings
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Alliston, ON L9R1P8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising/managing: 1 year (required)
- FOH/BOH: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve/Food Handler (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)


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