Service Advisor/writer
1 week ago
**Job Summary**
**Duties**
- Greet customers and assess their service needs while providing exceptional customer service.
- Create detailed work orders based on customer descriptions.
- Communicate effectively with technicians / tire techs regarding repairs and maintenance required.
- Provide accurate tire estimates.
- MUST BE COMPUTER LITERATE.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Maintain a clean and organized service area, ensuring all tools and equipment are properly stored.
**Experience**
- Previous experience in similar environment is preferred.
- Proven customer service experience with excellent communication skills.
- Familiarity with cash handling procedures and point-of-sale systems.
- Experience in tire sales required.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join our team as a Service Writer (Tire Sales), where you can leverage your knowledge and customer service skills to make a positive impact on our clients' automotive experiences.
Pay: $23.00-$25.00 per hour
Additional pay:
- Overtime pay
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2025-01-13
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