Parts Advisor

2 days ago

Edson, Canada Bannister Automotive Group Full time

Do you have a love for all things Harley and a knack for ensuring customer satisfaction?

**MIGHTY PEACE HARLEY DAVIDSON**is searching for a dynamic and experienced **Parts Advisor** to become a valuable part of our lively team If you're someone who enjoys the hustle and bustle of a fast-paced environment, has a talent for providing top-notch customer service, and brings a positive vibe to the workplace, we're excited to invite you to apply

**Why US?**We are more than a motorcycle dealership; we are a community. We stand for value, unity, and commitment.

**What We Offer**:

- ** Competitive wages including performance bonuses**: $25/Hour + Commissions
- ** Hours**: Tuesday - Saturday 8:30-5:30
- Extended health and dental benefits.
- Employee Assistance Program.
- A focus on training and career development.
- Company events: Team building, holiday celebrations, annual BBQ’s.
- Tenure rewards: We believe in rewarding commitment and loyalty.
- Opportunity for advancement and mobility within the Bannister organization.

**What You'll Do**:

- Welcome customers and ensure their needs are met promptly, delivering great experience from the start.
- Manage multiple tasks efficiently, moving smoothly between responsibilities.
- Maintain accurate records of parts inventory, ensuring everything is accounted for.
- Provide clear and precise quotes for parts, promoting transparency and trust.
- Build and sustain strong relationships with our suppliers to ensure smooth operations.
- Process parts orders for technicians, supporting their work behind the scenes.
- Handle payments, making sure transactions are smooth and customers are satisfied.
- Manage emergency orders for out-of-stock items, ensuring quick turnaround times.
- Process returns and issue credits accurately for a hassle-free experience.
- Help technicians identify the correct parts quickly, keeping repair work efficient.
- Be the helpful voice on the phone, resolving customer inquiries with a positive attitude.
- Use your computer skills to handle daily tasks smoothly and efficiently.
- Assist with inventory when needed, showing your versatility.
- Adhere to company policies and equipment guidelines, maintaining professionalism.
- Work independently while knowing when to collaborate for success.
- Help the team meet monthly targets, celebrating accomplishments together.
- Adapt to various roles, handling wholesale, front counter, and back counter sales as required.

**This position is a fulltime**Tuesday - Saturday 8:30 - 5:30 pm position.

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