Intern, Dispatch

7 days ago

Markham, Canada BGIS Full time

**Who We Are**

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

**Why Choose BGIS?**

Whether you’re a seasoned professional or a recent graduate, we hire the best and brightest to inspire change for a sustainable future and drive innovation through best practices and technology within our communities and the real estate management services industry.

At BGIS, you will be part of a diverse, team-oriented workplace, with opportunities to drive your career development forward. Our goal is to ensure that our workforce is a reflection of the diversity that exists within the community in which we operate and serve. We offer a competitive and value-driven compensation and benefits package, great employee programs, a healthy work life balance, and more. Join our team and become part of a leading global corporate real estate company today

**SUMMARY**

The Dispatcher schedules, assigns and dispatches preventative maintenance and on-demand work orders to Technicians and contributes to optimal utilization of Technician resources through effective scheduling and assignment of work orders.

**KEY DUTIES & RESPONSIBILITIES**
- Prepares and distributes Technicians’ daily schedules. Creates schedules that result in optimal utilization of Technician resources
- Provides support to facility management operations projects by planning and scheduling Technicians’ to project work
- Receives service requests from the call center and documents service request details into a work order
- Assesses and assigns priority to the work order
- Reviews service request requirements and assigns work orders to the appropriate Technician based on factors such as skill set, location, security clearance, availability, etc.
- Monitors and follows up on work order progress to ensure timely completion
- Prepares reports to assist in monitoring work orders and resource planning
- Reviews Technician utilization and re-assigns work orders to ensure optimal utilization of all Technician resources
- Other duties as assigned

**Work Requirements**

Must be able to work shifts, be on-call and be available to respond to emergencies

**Knowledge & Skills**
- Currently enrolled in a college/university program at an accredited institution
- Ability to work well under pressure
- Ability to prioritize work orders based on order of importance and impact
- Ability to allocate work orders that result in optimal human resource utilization
- Ability to understand service request requirements and assign work orders to appropriate Technicians
- Computer proficiency in MS Outlook, MS Excel along with ability to quickly learn service management databases
- Strong customer service orientation along with strong customer service skills and sense of urgency
- Good communication skills
- Understanding of and previous work experience within the facility management services organization, an asset

**Licenses and/or Professional Accreditation**
- None required

  • Service Dispatcher

    1 day ago

    Markham, Ontario, Canada YYZ PLUMBING Full time

    Job OverviewWe are seeking a detail-oriented and organized Service Dispatcher to coordinate and manage service requests within our logistics and transportation operations. The ideal candidate will efficiently schedule and dispatch service teams, communicate effectively with clients and drivers, and utilize various management systems to ensure smooth...

  • Dispatcher

    1 week ago

    Markham, Ontario, Canada The Foray Group Full time

    Position Title: Dispatcher  Reports to: Logistics Supervisor The Organization:Wholesome Kids Catering is a leading childcare catering company whose purpose is to Nourish Lives by providing healthy, delicious, child-friendly meals and snacks to childcare centres and schools. Our talented, skilled and committed staff are passionate about providing healthy...

  • Service Coordinator

    6 days ago

    Markham, Canada Idealogical Systems Inc Full time

    **WHEN WAS THE LAST TIME YOU ENDED YOUR WORKDAY WITH A SMILE?** You spend 80% of your life at work, and you should be doing what you love with people you like doing it with, all while making a difference in your community. **How do we ensure that smile?** - We are fun people. - We are people who take pride in being themselves and are confident in the help...

  • Dispatcher

    2 weeks ago

    Markham, Canada RGH Commercial Full time

    RGH Commercial Equipment ServiceDispatcher$24 - $28 per hourWho we are:RGH, a division of Heritage Food Service Group of Canada Limited, is the largest commercial food equipment repair company in the Greater Toronto Area. We provide Repair Services, OEM Parts, Installation, and Planned Maintenance Programs for a variety of commercial food service equipment....

  • Service Coordinator/dispatcher

    1 week ago

    Markham, Canada Smith and Long Limited Full time

    _Do you enjoy talking to different people and working in a setting where no two days look alike? Are you ready to take the helm of seamless service delivery in a dynamic and fast-paced Trades environment? Do you enjoy orchestrating the perfect balance between client satisfaction and operational efficiency? If you answered '_**YES!**_' to all of these, then...

  • Service Project Coordinator/dispatcher

    7 days ago

    Markham, Canada Smith and Long Limited Full time

    _**Smith and Long **_is the fastest growing, large scale, multi trade company in the Canadian Market. We are uniquely positioned in the traditional fields of Electrical, Mechanical, and Engineering with an internal culture much like a software start-up company._ Here at Smith and Long, the opportunities to take on new challenges are endless. With an...

  • City Dispatcher

    2 weeks ago

    Markham, ON LG B, Canada All Ontario Express Inc. Full time

    City Dispatcher for Courier CompanyDescription:Plan routes for 15-20 five-ton straight trucks in the GTA, delivering skids & other materials from business to business. Live dispatch board, orders come in throughout the day and routes must be actively adjusted as orders come in.Previous experience working in local GTA Courier & Trucking industry is...

  • Security Dispatch

    6 days ago

    Markham, Canada Paladin Security Full time

    Security Dispatch - Part-Time - Markville Mall Position: Security Dispatch Site: CF Markville Mall City: Markham Status: Part-Time Hours: Saturday & Sunday - 1000-1800 Pay Rate: $19.61/hr Category: Overtime after 44 hours - ESA Internal Posting Date: Oct 29, 2025 Internal Closing Date: Nov 5, 2025 External Closing Date Nov 12 2025 Site...

  • Mechanical Service Coordinator/dispatcher

    2 weeks ago

    Markham, Canada Smith and Long Limited Full time

    _Do you enjoy talking to different people and working in a setting where no two days look alike? Are you ready to take the helm of seamless service delivery in a dynamic and fast-paced Trades environment? Do you enjoy orchestrating the perfect balance between client satisfaction and operational efficiency? If you answered '_**YES!**_' to all of these, then...

  • Night shift dispatcher

    4 days ago

    Markham, Ontario, Canada Bungee Supply Chain Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Dispatcher to coordinate transportation and logistics operations within our supply chain. The ideal candidate will efficiently manage freight movements, communicate effectively with drivers and clients, and utilize various transportation management systems to ensure timely deliveries. This role...