Customer Service

4 days ago


Edmonton, Canada Firststrike Full time

Job Overview:
**Duties**:

- Process orders, returns, and exchanges accurately
- Upsell products or services to customers based on their needs
- Analyze customer feedback to improve services
- Communicate effectively with customers to ensure a positive experience
- Maintain website and available stock
- Receive stock and put away
- Maintain properties
- Clean and feed reptiles and rodents

**Experience**:

- Proven experience in a customer service role
- Strong phone etiquette and active listening skills
- Sales experience or the ability to upsell products/services is an advantage
- Excellent communication and interpersonal skills
- Must be able to lift up to 50lbs

Joining our team as a Customer Service Representative offers:

- Opportunities for career growth and advancement
- A supportive work environment that values teamwork and collaboration

**Job Types**: Part-time, Casual

Pay: $15.00-$16.50 per hour

Expected hours: No less than 12 per week

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Every Weekend

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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