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Sales Account Manager
3 weeks ago
**Our values are at the core of everything we do**
- **INNOVATIVE. **Think ahead to stay ahead.
- **DRIVER. **Stay hungry and act with urgency.
- **OWNERSHIP. **No excuses. 100% accountability.
- **CARING. **For employees, partners and community.
- **INDIVIDUAL. **We work with great people and expect a lot from them.
We are one of Western Canada’s largest window and door manufacturers servicing consumers, contractors and retailers. Established in 1988 and headquartered in Edmonton, Alberta, its not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies - **it’s also our people.**
**Objective of Position**
You are a dynamic, high-energy, flexible, and hard-working, and thrive in an environment with high standards. You rapidly built trust with your customers and provide solutions to meet their needs. You focus on new and existing customers to drive business and increase revenue. You rapidly build trust with your customers and provide solutions to meet their needs. You focus on new and existing customers to drive business and increase revenue. You are a confident, outgoing and personal individual who is self driven. You work with a team of sales reps, managers and support staff to provide information, simplify technical details offering support and value to our customers.
**Accountabilities**
- Achieve maximum market penetration by strategically managing territory.
- Collaborate with the peers to build pipeline and be able to foster close relationships with sales support teams both in and outside of our organization
- Provide prospects and existing customers with in-person or virtual product consultations., and effectively communicate the features and benefits of each product.
- Regularly call existing customers and consistently prospects for new business.
- Execute territory route planning with monthly/quarterly/bi-annual cycles
- Accurately read, interpret and take-off blueprints, and to effectively use electronic software and systems to quote, sell and order products.
- Promote and advance the visibility and presence of the entire Durabuilt product line while maintaining a continual awareness of activity or news in the architectural and/or construction-related community.
- Enter opportunities into our systems (Salesforce & CX) and work with Scheduling and Installation departments to ensure the smooth transfer of information.
- Prepare and present quotes, tender proposals, RFIs, RFQs, specification acceptance requests.
- Prepare contract package for executive approval and submission, ensuring all documents are aligned and compliant with the contract.
**Customer & Sales Support**
- Develop long-term, mutually beneficial relationships with Builders, Contractors, Architects, Trade organizations and Consumer clients.
- Represent Durabuilt at company-sponsored events and professional group invitations to discuss/present Durabuilt products, after sponsored events.
- Maintain and expand the database of prospects, qualified leads and clients.
- Continue to foster superior customer relationships with clients throughout the sales cycle including post sales and installation.
- Review shop drawings with clients and internal team, noting any revisions and approvals.
- Prepare documents for and attend project kick off meetings with the team.
- Complete project close out site walk, document deficiencies and process close out service orders.
- Responsible for diligent and detailed forecasting on a monthly/quarterly/ annual cadence.
- Report on current market analytics and progress to targets at weekly sales meetings. Share challenges, and ideate solutions to assist the overall team in navigating obstacles.
- Other duties as assigned.
**Experience / Capabilities**
- 5+ years’ Outside Sales experience with a focus on B2B knowledge
- Strategic Territory Management with strong consultative selling aptitude.
- Experience working in Residential and Commercial Construction / Building Materials / Development Industries.
- Experience in windows, doors and glazing is an asset.
- Blueprint, Specification, and Technical Documentation experience & aptitude.
- Experienced in Prospecting, B2B relationship development and demand generation.
- Intermediate to advanced knowledge of MS Office and Salesforce CRM.
- Demonstrated experience In Nurturing customer/vendor partnerships
- Experience working with diverse cultures and a varied workforce.
- You are competitive by nature and have a natural enthusiasm for growth.
- You thrive in a long sales cycle and can consistently manage opportunities to the closing stage.
- Hunter vs Farmer mindset ; you’re always keeping current accounts satisfied while seeking opportunities within current and prospective customer scope
- You are confident, outgoing and self-driven.
- You rapidly build trust with your customers and provide solutions to meet their needs.
- You focus on personal organization and timely follow up to drive bu