Order Fulfillment and Logistics Coordinator

ARCX is a growing OEM and a private label manufacturer of electronic products. We manufacture our own line of advanced automation products for use in manufacturing, automotive assembly, food and beverage processing, pharmaceutical production, remote monitoring and wherever processes can benefit from intelligent monitoring and control. As an entrepreneurial company, we value an informal, friendly, fast paced, collaborative and results-oriented environment. If you thrive in this environment, then we invite you to join our team.

As an **ORDER FULFILLMENT AND LOGISTICS COORDINATOR**, you will be required to prepare sales quotes and process sales orders. You will be required to prepare all related shipping paperwork using the computer system and physically pack shipments. You will be responsible for logistics and traffic coordination activities for shipments domestically and internationally. Your skill in regards to logistics and traffic are paramount and you must have 3+ years of experience in a shipping, logistics and traffic role. Performance and accuracy under pressure are required to be successful in this role, as the activities tend to be fast paced, deadline oriented and on-time delivery is critical.

You must be fully familiar with Microsoft Office suite: Excel, Word and Outlook. Having a full G class license is required for this job. Any out-of-pocket expenses will be reimbursed by the company.

Highly organized and accurate, you are able to work independently, exercise good judgment, and exhibit a sense of ownership in maintaining a workplace environment that is clean and well organized. You must be willing to learn and follow instructions.

You will be reporting to the Controller and would work from our Markham office location.

**KEY RESPONSIBILITIES and DUTIES**:

- Prepare product quotes with initial oversight from the management team as needed
- Prepare services quotes with the assistance of the software team
- Process sales orders after receiving a PO from the customer
- Assist with preparation of sales collateral
- Coordinate with the CTO, Purchasing, Production and Engineering team to prepare required shipments, physically pack product as required, and prepare all related shipping paperwork using the computer system for prototype, production, sales demonstration and trade shows
- Send a shipping notification to customer and trace shipment
- Monitor and follow through of in-transit shipments for timely exception responsiveness and resolution
- Develop shipping methodology and detailed documentation
- Negotiate freight & logistics rates and coordinate with internal stakeholders
- Maintain USMCA blanket, classify and evaluate goods
- Ensure legal compliance and customs requirements are met for shipments
- Comply with dangerous goods regulations
- Drop off boxes to FedEx/UPS depot after courier pick up cutoff time if needed
- Maintain work area in a clean and well-organized manner
- Other duties and responsibilities commensurate with your skills and interests
- Details of your responsibilities may change from time to time to meet the growing needs of the Company.

**REQUIRED SKILLS, EXPERIENCE and EDUCATION**:

- Minimum 3 years of experience performing the duties and responsibilities outlined above
- Knowledge of electronic and mechanical components preferred - able to identify, handle, and verify against a bill of materials, packing slip, or data sheet is an asset
- Successful completion of a post-secondary degree in Business Operations or Commerce related field a definite asset
- Fluent in English, spoken and written
- Excellent customer service mindset
- Time and priority management skills
- Focused, accurate, highly-organized, and dependable
- Able to work to a schedule, meeting deadlines without supervision
- Strong communication skills are critical, and key to your success in this role
- Experience with shipping domestically and internationally is required

**WHAT WE OFFER**:

- A unique field in hardware/software interaction
- Opportunity to work with IoT products using new emerging technologies
- Casual business dress environment
- Fast-paced problem-solving work environment
- Opportunities for advancement and comprehensive group benefit plan
- Competitive compensation and benefits

**Job Types**: Full-time, Casual

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Markham, ON L3R 3B3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person