Manager

3 days ago

Victoria, Canada BARD AND BANKER Full time

**Manager Job Description**

**_________________________**

**JOB TITLE: Manager**

**DEPARTMENT: Front of House**

**REPORTS TO: General Manager**

**_________________________________**

**DUTIES AND RESPONSIBILITIES**:

- Interacting with customers (including serving food and drink)
- Ensuring that a high standard of customer service is always maintained
- Overseeing compliance with health and safety regulations (FOH and BOH) at all times
- Running promotional campaigns to market in-house products and events
- Collecting and acting on customer feedback to improve the overall experience for our guests
- Undertaking regular stock checks, placing orders with suppliers and restocking
- Ensuring regular maintenance of the premises, including cleaning and minor repairs
- Recruiting, training and managing staff
- Leading meetings to update and motivate staff members
- Monitoring profitability and performance to ensure sales targets are met or exceeded
- Meeting with the management team to assess pub performance and set sales targets
- Ensuring that the pub adheres to various legal frameworks (liquor acts, safety, etc.)
- Other duties as assigned

**JOB QUALIFICATIONS**:

- Strong organizational, multi-tasking and communication skills
- Excellent staff management, motivation and leadership skills
- High level of timeliness and adhering to quality standards
- Strong working knowledge of POS systems and cash out procedures
- Experience with ordering and inventory
- Experience with scheduling, menu planning and forecasting
- Ability to respond positively to high pressure situations
- Firm understanding of Employment Standards
- Critical thinking and the ability to make decisive decisions
- Experience with Tock or equivalent reservation systems
- First Aid Level 1
- Wine Education (WSET 1 and WSET 2 preferred)

**JOB REQUIREMENTS**:

- Minimum 3 years of experience in a Management role in the Hospitality Industry
- Serving it Right
- Reading, writing and oral proficiency in the English language
- Able to stand for extended periods of time (8+ hours) and lift upwards of 50 lbs

**SCHEDULE AND PAY**:

- Full-time
- Primarily closing shifts
- 45 hrs/week
- $50k-60k annual salary + tips

**BENEFITS**:

- One staff meal per day worked
- Manager Gift-card
- Staff Discount of 50% at any of our rooms
- Extended Health Care
- Dental Care
- Management Learning + Training Opportunities

VPCL

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- Are you authorized to work in Canada?

Work Location: In person

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