Junior Specialist, Business Relations and Information Systems

Position Title:
Junior Specialist, Business Relations and Information Systems (T&I) (Telework/Hybrid)

Status of Employment:
Temporary Long-Term (Fixed Term)

Position Language Requirement:
English, French

Language Skills:
English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:
2025-06-04 11:59 PM

Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T&I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.
- A place with purpose._ CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from a conventional radio and television broadcaster into a modern digital media company. Technology is the driving force, and we are the team making it happen.

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your Role

As Junior Specialist, you’ll be key in managing national communications from our service provider, BGIS, in accordance with the conditions outlined in their service agreement. You’ll also oversee the development and delivery of intra-team communications to targeted groups in a timely manner. Lastly, you’ll manage the digital aspect of our document management strategy, ensuring the platform runs smoothly for users, access is maintained, and both our classification plan and retention schedule are properly applied as defined by the Records and Information Management Office.

Your Responsibilities
- Service Provider’s National Communications to Our Staff
- iO platform.
- BGIS Assist app, web and mobile versions.
- Occupant guides.
- Tenant manuals.
- Creating user profiles and monitoring access for BGIS staff.
- Intra-Team Communications
- Organizing team meetings (e.g., Wellness Mondays, annual gatherings).
- Developing team communications materials (e.g., annual objectives, quarterly reports).
- Tracking the training budget.
- Newsletter.
- Digital Document Management
- Acting as the primary contact for the entire team.
- Managing the Livelink platform, including access groups and structure implementation.
- Maintaining access, groups, collections and the platform structure; creating new folders; rolling out training; etc.
- Implementing the classification plan and retention schedule.

Qualifications
- Bachelor’s degree in a related field or equivalent combination of education and experience.
- Three years’ experience performing similar duties.
- Proficiency with the Google Workspace environment.
- Ability to set and meet deadlines.
- Strong prioritization skills.
- Ability to work well under pressure.
- Thorough, detail-oriented approach.
- Independence and strong sense of ownership.
- Bilingualism (English and French) essential.

step will be asked to complete a background check. This includes:
- A mandatory Criminal record check.- Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the

Diversity and Inclusion section


You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our

corporate website
- All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on

conflicts of interest
- In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, c