Customer Care Representative
9 hours ago
Richmond, BC, CanadaCustomer Care Representative **Why Join Our Team** - We're growing Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands.- Within a learning culture, you are empowered to be your best every day. We are committed to cultivating a diverse and inclusive workplace for everyone, one where your contributions are recognized and help further the growth of our innovative, hearing health organization.**You Belong Here** Are you a passionate about providing customer service that exceeds client expectations? Are you comfortable in a fast-paced retail clinic environment, and looking for an opportunity to make a difference? If so, a career at Connect Hearing as a Client Care Representative may be right for you- Our RIchmond clinic is actively seeking an independent self-starter to own the end to end client experience.**Reporting Relationship**: You will be a key member of the in-clinic Retail Team, reporting directly to the Regional Clinic Manager.- At a high level, you will: - Provide exceptional customer service, exceeding client expectations at every turn - Work with insurance companies to ensure successful third-party billing operations - Conduct cleanings, product maintenance, and minor in-clinic device repairs **We Value You - And All That You Can Become** We'd love to hear from you if: - You think critically, creatively, and strategically when establishing customer needs and developing solutions - You are confident selling a solution you believe in, and want to make a difference in peoples lives - You have a proven track record of success reconciling accounts receivables - You love to learn. You have a growth mindset and are passionate about growing your knowledge and skills, being the best you can be - Your values align with those of Connect Hearing, allowing you to bring your true self to work every day - You have a "Can-Do" attitude and approach, allowing you to thrive within an empowered organization focused on execution and accountability **How to Apply?**- - Don't think you meet all the criteria? If you’re willing to go all in and learn, we'd still love to hear from you- If you require accommodation at any time throughout the recruitment process, please get in touch with our Human Resources team for support.**More About Us to Help You Prepare for a Career You'll Love** We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.- Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves - they create sense.- We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.- Take a look at how you can Create Sense with us
-
Customer Care Representative
5 days ago
Richmond, Canada Embla Medical Full timeJoin to apply for the Customer Care Representative role at Embla Medical About Össur: The power to provide patients a life without limitations starts here. Össur is in the business of improving people’s mobility. A leading global company in non‑invasive orthopedics, we deliver advanced and innovative technologies within the fields of prosthetics,...
-
Customer Care Representative
5 days ago
Richmond, Canada Össur Full timeExperience and dedicationDetermined to restore maximum biological function to those in need, Össur has more than thirty years’ experience in the design and production of high-tech orthopedic devices. Our newest platform is Bionic Technology by Össur - a precise fusion of artificial intelligence and human physiology that is transforming the technological...
-
Customer Care Representative
2 days ago
Richmond, Canada Embla Medical Full timeAbout Ossur Power to provide patients a life without limitations starts hereÖssur is in the business of improving people’s mobility. A leading global company in non‑invasive orthopedics, we deliver advanced and innovative technologies within the fields of prosthetics, braces, supports and compression therapy. Experience and dedication Determined to...
-
Customer Service Representative
6 days ago
Richmond Hill, Canada Amico Patient Care Full time**Client Service Representative**: Are you looking for a challenging job opportunity, in a very stable industry, working with a great team of people? Amico Corporation is a rapidly growing manufacturer of Medical Equipment with 8 manufacturing facilities employing over 850 people across North America. Join our growing team! Amico Patient Care is currently...
-
Bilingual Customer Service Representative
6 days ago
Richmond Hill, Canada Fresenius Medical Care Full timeFresenius Medical Care is the world's largest integrated provider of dialysis products and services. As a vertically integrated company, we provide a complete solution for patients with chronic kidney failure and their caregivers, from research and development to manufacturing our dialysis products to providing complete therapy options within our own...
-
Bilingual Customer Service Representative
2 weeks ago
Richmond Hill, Canada Fresenius Medical Care Canada Full timeFresenius Medical Care is the world's largest integrated provider of dialysis products and services. As a vertically integrated company, we provide a complete solution for patients with chronic kidney failure and their caregivers, from research and development to manufacturing our dialysis products to providing complete therapy options within our own...
-
Bilingual Customer Service Representative
2 weeks ago
Richmond Hill, Canada Fresenius Medical Care Full time**PURPOSE AND SCOPE**: Supports FME Canada’s mission, vision, core values and customer service philosophy. Adheres to the FME Canada Compliance Program, including following all regulatory and division/company policy requirements. The Bilingual Customer Service Representative, under the direction of the National Customer Service Manager, will be responsible...
-
Bilingual Customer Service Representative
11 hours ago
Richmond Hill, Canada Fresenius Medical Care Full time**PURPOSE AND SCOPE**: Supports FME Canada’s mission, vision, core values and customer service philosophy. Adheres to the FME Canada Compliance Program, including following all regulatory and division/company policy requirements. The Bilingual Customer Service Representative, under the direction of the National Customer Service Manager, will be responsible...
-
Customer Care Representative
1 week ago
Richmond, Canada Fresh Start Foods Full time**Position Overview** This position will be focusing on GFS (Gordon Food Service), responsible for entering orders, addressing customer inquiries and quality issues or concerns. Liaising with production, outside sales, purchasing & shipping regarding customer requirements. Processing invoices and credit memos. This role will have a focus for customer...
-
Customer Care Representative
3 days ago
Richmond, British Columbia, Canada Gordon Food Service Full timeNeptune Fresh Produce Inc.Join one of the BEST teams in the IndustryAt Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.We are seeking individuals:Who are customer centricWho are able to deliver on their commitmentsWho value individual excellence and...
