Restaurant Manager

2 weeks ago

Edmonton, Canada Petro Canada A&W Full time

**Job Overview**

**Key Responsibilities**:

- **Staff Supervision & Training**:

- Hire, train, and manage staff, including front and kitchen crew members and crew leads.
- Ensure employees are following company policies and food safety regulations.
- Provide ongoing coaching and development to improve team performance.
- **Customer Service**:

- Ensure high levels of customer satisfaction by maintaining service quality.
- Address customer complaints and resolve issues promptly and professionally.
- Oversee order accuracy and speed of service.
- **Operational Management**:

- Oversee daily restaurant operations, including inventory control, food preparation, and cleanliness.
- Manage restaurant opening and closing procedures.
- Ensure the restaurant always meets health and safety standards.
- Maintain restaurant equipment and troubleshoot any issues that arise.
- **Financial Management**:

- Control restaurant costs, including labor, food, and supplies.
- Monitor financial performance and work to meet budgeted sales goals.
- Assist with payroll and scheduling to ensure adequate staffing.
- **Marketing & Sales**:

- Implement marketing and promotional activities to drive traffic and sales.
- Monitor local market trends and adjust strategies as needed.
- Maintain relationships with vendors and suppliers.
- **Compliance & Reporting**:

- Ensure compliance with all local, provincial and federal regulations (e.g., food safety, labor laws).
- Prepare and maintain reports on sales, inventory, staff performance, and other key metrics.

**Required Skills**:

- Strong leadership and communication skills.
- Excellent customer service and conflict resolution abilities.
- Ability to manage multiple tasks in a fast-paced environment.
- Basic knowledge of financial management and budgeting.
- Understanding of food safety regulations and procedures.

**Qualifications**:

- High school diploma or equivalent (some positions may require a college degree).
- Must have previous experience in a supervisory or management role in food service.
- Flexibility to work nights, weekends, and holidays as needed.

**Physical Demands**:

- Ability to stand for extended periods.
- Ability to lift and move up to 30 pounds.
- Work in a fast-paced environment with frequent movement.

Join our team as we strive to create memorable dining experiences for our guests while fostering a positive work environment for our employees. We look forward to welcoming an enthusiastic Restaurant Manager who is ready to take on this exciting challenge

**Job Types**: Full-time, Permanent

Pay: $20.00-$21.50 per hour

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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