Operations Coordinator
1 week ago
Overview / Description:
The Operations Coordinator is a key player in the everyday function of the creative and strategy departments. They will be providing support to the Operations Director and CCO. The Operations Coordinator is self-motivated, quick-thinking and able to handle a variety of responsibilities, all while maintaining an “I got this” attitude. The idea of crossing something off their check list excites them, filing systems give them a strange thrill, and they are truly passionate about the creative process. Professional communication skills, both written and verbal, along with excellent interpersonal skills are essential for success in this role.
Responsibilities / Responsabilités:
Traffic Creative/Production Jobs:
- Resource management to ensure even work distribution across resources, and timely delivery of projects per Ogilvy standards. Flag any deliveries at risk.
- Supervise the quality of the content produced and ensure that it meets clients’ requirements and the agency’s standards
- Finding solutions to problems with deadlines, production, brand assignments and communication with CS; coaching CS in bringing in requests in a fashion that optimizes efficiency and allows creative to focus on creative.
- Administrative duties for the creative department, such as freelance invoice entry, tracking vacation and stock image purchase.
- Conduct weekly status to collect priorities and identify resourcing issues ahead of time
- Help set up screenings with production companies, music houses, etc.
- Support our endeavour to achieve our two key Agency priorities of “excellent work without driving ourselves crazy.”
Beyond the basics, what will make you successful:
- Effective oral and written Communication skills
- Excellent time management and organizational skills
- Proactive, can-do attitude to finding solutions
- Service-oriented attitude, with both internal and external stakeholders
- Team player who operates in a fast-paced setting
- Attention to detail a must
- Strong Computer skills (Word, Excel, PowerPoint, Keynote)
- Enthusiastic self-starter with the ability to work independently
- Must be bilingual ENG/FR
- 1+ years of experience in a marketing/advertising an asset
Qualifications:
- Strong project management skills: ability to organize, multitask and prioritize are a must for this role
- Adaptability: can keep up with a fast-paced environment and be able to evolve with changing Agency needs
- Solutions-oriented mindset: will need to understand the scope of what’s requested and negotiate fair timelines or find creative solutions to the problem at hand
- Process ownership: understand steps in Agency process and guide the various groups through the workflow and their roles/responsibilities
- Working with people: this role is central to the Agency and acts as a central “hub” or connection point between the various groups. The individual in this role needs to be an excellent communicator and work for all groups involved.
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