Office Administrator/receptionist

2 weeks ago

NiagaraontheLake, Canada Great North Physiotherapy Full time

**JOIN OUR TEAM AT GREAT NORTH PHYSIOTHERAPY**

If you're an early-rising, ultra-organized people-person who loves helping athletes and families feel taken care of, you'll thrive here. Great North Physiotherapy is a busy, community-driven clinic in Niagara-on-the-Lake (Virgil) offering sports physio, pelvic health, massage therapy, concussion/vestibular care, and custom bracing.

**YOUR ROLE**
- Be the warm first impression, greeting clients in person and on the phone.
- Manage schedules and waitlists in Jane App; keep days running on time.
- Maintain accurate, confidential client records.
- Check in clients; process payments, direct billing, MVA/WSIB claims.
- Keep the front desk and clinic tidy, calm, and professional.
- Partner closely with our practitioners.

**WHAT YOU BRING TO THE TABLE**
- College Office Administration certificate/diploma (medical an asset).
- Tech-confident: Microsoft Office, Adobe, Gmail; Jane App (or quick to learn).
- Clear, friendly communication and meticulous attention to detail.
- Grace under pressure; you prioritize well and follow through.
- Self-starter who takes direction, collaborates, and cares about doing it right.
- Discretion and respect for confidentiality, always.
- A pure passion for helping others.

**NICE-TO-HAVES**
- Medical/clinic front-desk experience.
- Familiarity with insurance, MVA/WSIB billing.
- Interest in local sport/community events and pitching in when needed.

**PERKS OF THE GIG**
- Paid lunch breaks.
- PD stipend.
- Health spending account.
- Special events and lunch celebrations.
- Team outings.
- Branded Under Armour team gear.
- Lots of other awesome stuff

**HERE'S WHAT WE'RE THINKING...**

**Start Date**:Dec 1, 2025 (4 weeks of training will be provided by our current Administrator before her departure to physio school)
**Hours**:35-40/week
**Starting Hourly Rate**:$18.50/hr
**Schedule**:
Mon-Thu 7:30am - 3:30pm
Fri 7:30am - 2:30 pm
- *Occasional extra hours to support vacation/sick coverage._

**HOW TO APPLY**

**Job Types**: Full-time, Permanent

Pay: From $18.50 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement

Application question(s):

- Will you have dependable transportation to get to and from the clinic each day?
- Can you work the scheduled hours outlined in the job posting?

Work Location: In person

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