Receptionist/office Administrator

5 days ago

Niagara Falls, Canada FENA Insurance Solutions Inc. Full time

**About FENA Insurance Solutions Inc.**:
Founded in 2006, FENA Insurance Solutions Inc. has grown to become a trusted leader in property and casualty insurance. We take pride in delivering friendly, personalised service and ensuring our clients are well protected when “Stuff Happens” At FENA, we believe our people are our greatest strength—and we’re looking for someone who shares our passion for service and community.

**About the Role**:
We are seeking a warm, enthusiastic, and detail-oriented Receptionist/Office Administrator to join our main office. This individual will be the first point of contact for visitors and callers and play a key role in keeping our office organized and running smoothly. If you are a self-starter who enjoys supporting a busy team and takes pride in being the “go-to” person, we want to hear from you.

**Key Responsibilities**:

- Greet clients and visitors warmly and professionally
- Answer and direct incoming calls in a courteous and efficient manner
- Manage boardroom bookings and ensure meeting spaces are tidy and ready for use
- Assist with webinars, internal meetings, and presentation setup
- Coordinate incoming and outgoing mail and courier services
- Perform accurate data entry related to renewals, new business forms, and reports
- Support general office organization and administrative tasks
- Pitch in with other duties as needed to help the team succeed

**What We’re Looking For**:

- 2+ years of experience in a receptionist or office administration role (preferred)
- Strong multitasking skills with the ability to prioritize without compromising quality or attitude
- Excellent customer service and communication skills
- Professional demeanor with a friendly, approachable personality
- Highly dependable, self-motivated, and team-oriented
- Comfortable using office technology and learning new systems

**Education**:

- High school diploma required; additional training or education is an asset

**What We Offer**:

- Competitive compensation
- Comprehensive benefits package, including dental, vision, and health care
- RRSP matching program
- On-site parking
- Supportive and friendly work environment
- Opportunity to be part of a well-respected, growing company

**Job Types**: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person

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