Move Coordinator

2 weeks ago

Surrey, Canada Quality Move Management Full time

QMM has successfully moved people to all corners of the globe for over 25 years Our reputation sets us apart from other moving companies because of our constant commitment to quality, paying close attention to each moving detail. QMM was named Allied Van Lines Agent of the Year in 2021. We have locations in Vancouver, Calgary, Toronto, and Edmonton. QMM is a growing organization, and our team includes diverse professionals committed to providing an outstanding moving experience to our corporate and private clients.

Are you a self-starter and team player? We’re looking to hire a Move Coordinator

**What You Will Be Doing**
- Proactive and timely communication with the client throughout the household goods moving processes.
- A hands on approach to our household goods moving process.
- Track incoming shipments and having stellar communication skills
- Educate client on import/export customs requirements as well as the household goods moving process
- Ensure to meet all Customs requirements for import and export shipments
- Keep our systems up to date
- Schedule services to and from the ports with our service partners
- Build a rapport with our clients
- Print Paperwork
- Perform administrative tasks including scanning paperwork and creating files

**What You Will Bring**
- Minimum 2 years’ experience in a client focused role within an office environment
- The ability to exceed client expectations and the natural ability to build rapport with others
- Superior multi-tasking skills
- An excellent command of the English language, both verbal and written
- Strong computer skills and the ability to type a minimum of 50-60 wpm
- Strong problem solving skills with an ability to analyze and identify client needs
- Excellent customer service skills
- Naturally energetic and a committed team player with a passion for success

**What Can We Offer You for All Your Hard Work?**
- Group Benefits including extended health and dental - after the probationary period
- Paid time off - Vacation and Sick Days
- Discounted Storage & Packing Materials
- Flexible Work Policy
- Tuition Reimbursement

Pay: From $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

**Experience**:

- Data entry: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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