Av Technician Assistant

**Department**: AV Technician Assistant

**Position Type**: Temporary/Seasonal

**Hourly Rate**: $17.50

**Hours**:Varies on operational requirements

**What we offer**:

- Flexible work arrangements where no one day is similar
- Working in a beautiful park setting
- Free entrance to the Park, including to our many public special events
- Employee discounts on food and retail items and free parking

**Who We Are**:
Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The Park features historical buildings, costumed interpreters, working antiques, and various exhibits that provide insight into the region's past.

**Job Overview**:
The AV Technician Assistant plays a vital role in supporting the Events Technician with audio-visual (AV) set up needs for the internal and external events at Heritage Park venues. AV stands for audio-visual equipment and includes any electronic device used to create audio and visual experiences such as microphones, speakers and other audio equipment, video cameras, and display devices. Audio-visual materials consist of four components: verbal-acoustic, verbal-visual, nonverbal-visual, and nonverbal-acoustic.

**Responsibilities**:

- Assist in setting up and dismantling audio-visual AV equipment for events, meetings, and presentations, ensuring client setup needs are accurately met and equipment is secured
- Assist in installing and configuring AV systems, including sound systems, projectors, and displays
- Assist in testing, maintaining, and repairing AV equipment to ensure optimal performance, ensuring accurate documentation of steps
- Provide technical support during events, troubleshooting AV equipment issues as needed
- Collaborate with the team to coordinate equipment logistics and setups for various venues
- Support in the inventory management of AV equipment and supplies, including tracking usage and identifying the need for replenishing stock
- Assist in the documentation of AV setup procedures and troubleshooting guidelines
- Provide daily summaries of tasks completed and pending to Banquets and Custodial Manager, ensuring prompt hand-off of urgent matters and smooth team collaboration
- Assist the Banquets team in making the event run smoothly by helping with food and beverage service
- Perform other duties as assigned

Organizational Excellence and Wellbeing
- Contribute to inspiring and immersive experiences at the Park by engaging in Heritage Park initiatives that align with our mission and vision, ensuring authenticity in our historical setting and stories.
- Actively support a positive work environment by creating an atmosphere of inclusion, engagement, belonging, and fulfillment for employees and volunteers, in line with Heritage Park values.
- Recognize all contributors to our community as integral to our success, fostering a sense of community and collaboration.
- Demonstrate responsible stewardship of our people, collections, and financial assets by driving growth with innovation, transparency, and financial sustainability, while embracing our historical assets and recognizing all contributors.
- Demonstrate commitment to workplace health and safety by complying with Heritage Park's Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting work-related incidents, injuries, and hazards, participating in employer training, and adhering to policies including the Code of Conduct and the Workplace Violence and Harassment policy.

**Required Qualifications**:

- Minimum secondary school education is required; post-secondary education in a related technical field will be an asset; technical certifications or training in audio-visual technology and/or strong abstract and mechanical reasoning is a plus
- A minimum of six months prior experience in providing AV support; experience in a multi-event setting will be an asset
- A valid Alberta driver’s licence is required
- Proficient knowledge of audio-visual equipment, including sound systems, projectors, and displays
- Excellent customer service focus, including the ability to handle and manage competing priorities
- Demonstrated strong interpersonal and communication skills in a client-faced setting
- Willingness to work flexible hours, including evenings and weekends, to support event schedules

**Working Conditions**
- The majority of work occurs in various venues throughout the Park. The position requires the ability lift equipment in excess of 20 kg and to walk a considerable distance during the operating season with exposure to unpredictable weather elements.
- Regular holiday, evening, and weekend work will be required