Plan Administrator

**Help us serve 96,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.**

At HEB Manitoba, our Pension Administration department takes a supportive and proactive approach to providing industry-leading service to our members.

Reporting to the Manager, Plan Administration, the **Plan Administrator** will be a key member of a dedicated team committed to providing service excellence in the administration of our various benefit plans.

HEB Manitoba is looking for a _pension, benefits or financial administrator_ to become part of our professional team. This energetic group is responsible for assisting our healthcare members by providing accurate information on their pension entitlements.

If you thrive in a dynamic environment and have a strong work ethic, a positive attitude and a desire to make a difference, then consider this opportunity.

**Reaching your full career potential through personal growth and making a difference in lives of others**:

- Here’s the exciting journey:_
- Enhance your knowledge about HEB Manitoba Plan documents, procedures, contractual provisions and Plan texts.
- Become familiar with HEB Manitoba’s internal software systems.
- Build strong working relationships with internal and external stakeholders.
- Your responsibilities will increase to include:_
- Handle requests via multiple mediums from members and provide valuable service.
- Prepare and analyze pension and benefit calculations.
- Address member concerns, escalating issues to management as required.
- Review of associated documentation for retirements, estimates, reciprocal transfers etc. within corporate and legislated timelines.
- Initiate payment processes for terminating and retiring members.

**Qualifications for Your Success**:

- Experience & Education_
- Completion of a post-secondary degree or diploma in Business Administration, Commerce, Actuarial Science, Mathematics or related field.
- Two plus years’ experience in the pension, benefits and/or financial industry. Defined Benefit or Defined Contribution pension experience will help you to excel in this role.
- Coursework completed towards the Certified Employee Benefit Specialist (CEBS) or Pension Plan Administration Certificate (PPAC) is considered an asset.

*An equivalent combination of education and/or experience may be considered.
- Knowledge, Competencies & Skills_
- A professional member service attitude that is proactive and delivered with empathy.
- Working knowledge of provincial legislation such as The Pension Benefits Act and the Income Tax Act.
- Demonstrated strengths in written, oral and interpersonal communication.
- Detail oriented with strong organizational skills.
- Proven ability to integrate and work well with team members in a collaborative and dynamic environment.
- Proficiency with the Microsoft Office suite of programs.

**Why join our team**?

The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be appreciated.

We offer:

- Hybrid work environment with a compressed work week for your work/life balance.
- Comprehensive compensation and benefits including a defined benefit pension plan.
- Professional development opportunities.
- Progressive and supportive work environment.
- A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to shopping and restaurants.

**Please submit your resume and cover letter by 4:00 p.m. on Monday, September 29, 2025.**

We thank all applicants for their interest; however only those being considered will be contacted.

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Work Location: In person