Plan Specialist

**Help us serve 96,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.**

At HEB Manitoba, our Pension Administration department takes a supportive and proactive approach to providing industry-leading service to our members.

Reporting to the Manager, Plan Specialists, the **Plan Specialist** will be a key member of a dedicated team committed to providing service excellence in the administration of our various benefit plans.

We are looking for a highly-motivated pension professional to help us deliver a positive and effective experience to our members by providing pension information to address the members’ needs. We strive to deliver outstanding service

If you thrive in a dynamic environment and have a strong work ethic, a positive attitude and a desire to make a difference, then consider this opportunity.

**Is this opportunity a fit for you?**

You are committed to excellence in member serviceand want to make meaningful contributions by helping resolve complex pension scenarios and mentoring less experienced Pension staff.

In the first year you will:

- Provide support to the team with the administration of our five pension and benefit plans. A pension and benefits background will help you manage the challenging learning curve. If you come from the financial industry, your strong mathematical aptitude and keen attention to detail will help you to excel in this role.
- Become experienced with the many calculations performed within Pension Services and work with the team to ensure that they are accurate, consistent and timely.
- Work closely with our Pension Administrators to support the timely and accurate completion of Retirement and Termination packages.
- Begin meeting with members to provide information on their retirement options.
- Attend presentations to members on the Pension and Benefit Plans; moving towards delivering these presentations as you continue to build strong and trusting member relations.

**Qualifications for Your Success**:

- Experience & Education_
- Completion of a post-secondary degree or diploma in Math, Actuarial Science, Business Administration, or Finance along with a commitment to continuing education in the pension and benefits fields.
- Minimum of three to five years’ experience providing superior customer service in the pension field.
- Certified Employee Benefit Specialist designation (CEBS) and working towards the completion of the Pension Plan Administration Certificate (PPAC).
- *An equivalent of education and experience may be considered_
- Knowledge, Competencies & Skills_
- A working knowledge of the Pension Benefits Act, Manitoba and the Income Tax Act.
- Superior verbal, written and interpersonal communication skills.
- Excellent critical thinking skills including problem solving and analytical thinking.
- Committed team player.
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Occasional travel within Manitoba may be required.

**Why join our team**?

The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be appreciated.

We offer:

- Hybrid work environment with a compressed workweek for your work/life balance.
- Comprehensive compensation and benefits including a defined benefit pension plan.
- Professional development opportunities.
- Progressive and supportive work environment.
- A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to shopping and restaurants.

**Please submit your resume and cover letter by 4:00 p.m. on Thursday, July 3, 2025.**

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Winnipeg, MB R3C 4L5

Application deadline: 2025-07-03