Bilingual Plan Member Enrolment Administrator

7 days ago

Winnipeg, Canada Johnston Group Full time

**Johnston Group** provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of _Canada’s Best Managed Companies_ and was named one of _Manitoba’s Top Employers_. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.

The plan administration duties will include the addition and maintenance of employee/dependent enrolment information on our benefit systems. In addition, you will also be responsible for processing new employee enrolments, changing and updating existing employee information, employee terminations, extension of benefit requests, and weekly and monthly reporting on our benefit systems.
- **_Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week._**

**Qualifications**:

- Outstanding verbal and written communication skills, ability to effectively convey information and build relationships with fluency in English and French
- Excellent communication skills (verbal and written), with a strong focus on customer service
- High level of attention to detail and accuracy
- Critical thinking skills
- Effective time management with strong multi-tasking skills
- Well-developed problem solving and analytical skills
- Ability to handle high volumes and competing priorities
- Ability to work independently, as well as part of the team
- Ability to always maintain confidentiality
- Three to five (3 to 5) years’ experience working with group insurance benefits is preferred
- Proficient using Microsoft Office, including Excel and Word

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