Administrative Coordinator

**Benefits**:

- Competitive salary
- Training & development
- Wellness resources

**Do you love connecting with customers and helping a business run like a well oiled machine?**

**Position Title: Administrative Coordinator**

Do you thrive at being the first contact for customers? Building rapport and discovering their needs?
Can you focus on the important tasks and deliver consistent results while balancing all sorts of administrative tasks?
Do you have an eye for detail and believe that collecting and tracking data helps a company make awesome business decisions?
Do you like to have fun while you work hard with a small, close knit team?

**_This position is the go to person for ensuring we start off our relationships with customers on the right foot._**

**Company**:
Integrity Painting specializes in residential and commercial interior and exterior painting, repainting, stucco repair and more

Insight Service Solutions Inc. is a leader in the commercial exterior building maintenance and cleaning services market in Winnipeg. We offer a variety of services from Window and Pressure washing to Dryer vent cleaning services.

We are growing and passionate companies, and our team members take great pride in the work we do. We work in an exciting, high-performance culture and love to bring awesome people into our team Our Office Team consists of 13 fantastic people, and during our peak season we have more than 60 employees out in the field

Visit us at insightservicesolutions.ca and integritypainting.ca to learn more about us.

**Position Type**:Full time - Monday - Friday 8am - 4PM

**Benefits of this role**:

- Monthly team lunches and annual company retreats
- Being an integral and critical part of a small team
- Opportunities to learn, grow and be challenged to develop your skills

**Are you experienced in administration and/or customer service and looking**:

- To be an integral part of administration for a growing company
- To be a part of a team that values the detail and thoroughness you bring
- To operate in a company that gets excited about forming good relationships with prospective customers
- To be a valued part of a small office team in a strong performance culture of passionate people

**Description of Duties**:

- Receive incoming calls of prospective customers, build rapport with them, discover and document their needs and book an estimate appointment for them in our CRM.
- Assist the Office Manager in processing cheques, EFTs and sending invoices.
- Create daily reports for the team to update everyone on company performance.
- Daily review of CRM workflow, ensuring that jobs are moving through the process appropriately.
- Processing and tracking customer feedback and requesting Google reviews from our satisfied customers.
- Assist in other financial responsibilities as required such as bank deposits and collections.
- Maintain a strong understanding and awareness of event marketing opportunities around Winnipeg, and schedule our Event Marketer to attend these events.
- Assist in administration projects as need arises

**Skills & Requirements**:

- Excellent written and verbal communication skills
- Proven administrative, or customer assistant experience
- Excellent time management skills and ability to multitask and prioritize work
- Attention to detail and problem solving skills
- Strong organizational and planning skills
- Strong ability to quickly connect with and build rapport with customers
- Knowledge of accounting, data, and administrative management practices and procedures
- Computer skills and knowledge of office software packages

**Proficiency in the following computer systems is preferred**:

- Quickbooks Online
- Google Drive: Including Sheets, Docs, and drive organization
- CRM experience

**Compensation**:$45,000.00 - $50,000.00 Annual Salary + In House Health Benefits after 3 Months

**Application**:If this sounds like you, please attach your cover letter and resume and let us know why you think this job is for you and why you’d be a great fit for our team