Inside Sales

3 days ago

Nisku, Canada Norseman Inc main Full time

**Summary**

The Inside Sales Representative in Niksu, AB is responsible for providing support to the Outside Sales team. Communicate with current customers and seek opportunities with future prospects.

**Job Duties**
- Communicate consistently and effectively with internal and external customers.
- Emphasize product/service features and benefits. process RFP’s (request for proposals), provide quotes and discuss payment terms.
- Follow-up and qualify leads generated by trade shows and marketing campaigns as assigned.
- Perform targeted customer research through industry associations, direct contact and internal/ external referrals.
- Qualify and identify potential customers, conduct prospect calls to identify decision makers for Sales.
- Provide proactive account management for assigned accounts, including order pattern analysis, customer contact and follow-up, etc.
- Update sales opportunities and accounts, manage the Sales portfolio via Salesforce (CRM).
- Resolve issues pertaining to the processing of orders, new product set-up, first part approval expediting and update customer price sheets (CPO’s) etc.
- Prepare and enter sales orders in Microsoft Dynamix AX.
- Provide accurate and detailed information of customer requirements for quotation, collaborate effectively with Engineering and Design personnel for cost estimation, timelines, order changes, tooling purchases and new product integration, etc.
- Collaborate effectively with Operations Management and production personnel for matters related to scheduling, custom product instruction, manufacturing detail, packaging, timelines, material substitutions, etc.
- Contribute towards the success of the organization by providing administrative, marketing and sales support to the Branch in activities such as: data entry, clerical support, receptions relief and trade shows.

**Requirements**:

- University/college degree/diploma related to business an asset
- 3+ years of inside sales experience in manufacturing industry sales
- Proficiency in reviewing drawings and specifications an asset
- Strong Mathematical calculations and conversions to prepare cost estimates

**Work Conditions**
- Office setting, Monday through Friday
- Local travel required to visit customer base alongside outside sales

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