Inside Sales Representative
2 days ago
**Inside Salesperson**
**Status**:
**Regular, Full time**
**Location**:
**Nisku, Alberta**
**Reporting to the Safety Division Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.**
**MAIN RESPONSIBILITIES**:
- **Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;**:
- **Responds to the customer's inquiries in a timely manner;**:
- **Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;**:
- **Proactively suggests associated and/or alternate products as needed;**:
- **Promotes focus product items to generate incremental sales;**:
- **Quickly informs the appropriate person (Safety Division Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;**:
- **Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.**
**REQUIREMENTS**:
- **One (1) to three (3) years of industry experience**_ **preferable**_**, or a combination of relevant professional training and experience;**:
- **Good English communication skills written and spoken**:
- **Demonstrated people skills;**:
- **Excellent organizational skills;**:
- **Knowledge of products and services sold within our market;**:
- **Must be customer service driven;**:
- **Good knowledge of MS Office (Word, Excel, Outlook).**
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)
Work Location: In person
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