Customer Onboarding Technical Specialist

1 week ago

London, Canada YOVU Office Phone Full time

YOVU Office Phone is seeking a Customer Onboarding Technical Specialist to join our team. This pivotal role requires strong technical expertise in IT and related fields to guide customers seamlessly through the post-sale phase up to full deployment. As the first point of contact, Customer Onboarding Technical Specialist plays a crucial role in exemplifying the YOVU Office experience to our valued customers.

**Responsibilities**:

- Oversee end-to-end execution of various customer onboarding projects, ensuring successful implementation and positive technical engagement.
- Collaborate with diverse departments to ensure cohesive project execution.
- Develop and manage timelines for multiple projects concurrently, navigating conflicting priorities adeptly.
- Identify customer requirements by comprehending their operational processes, and assist in crafting tailored solutions to meet their technical needs.
- Collect and manage customer-related documentation necessary for efficient deployment.
- Leverage a range of tools to streamline different project aspects.
- Conduct on-site installations at customer locations as required.
- Adapt to evolving responsibilities and priorities within the technical context.
- Maintain open lines of communication with stakeholders involved in each project.
- Deliver comprehensive virtual or in-person technical training to customers.

Qualifications:

- Minimum of 2 years of hands-on experience in IT, technical project coordination, or a related field.
- Preferred experience in telecommunications or comparable technical domains.
- Familiarity with Salesforce is advantageous.
- Proficiency in using Google Workspace or Microsoft Office tools.
- Solid technical background or a keen interest in mastering new technologies.
- A valid G-level driver's license.

Perks of Joining YOVU:

- Join the team at a time when you can help shape the future of the company
- RRSP Matching
- Benefits after three months of employment

**Salary**: $55,000.00-$65,000.00 per year

  • Onboarding and Customer Specialist

    4 days ago

    London, Canada Synergy Tax & Business Solutions Inc. Full time

    Looking for a long term role in a positive environment, dedicated to continued learning? Our upbeat team is growing! As an Onboarding and Account Specialist, you will be responsible for a smooth, consultative, and efficient onboarding experience for new and existing customers. With a mix of great people skills, technical aptitude, and bookkeeping...

  • Customer Onboarding Coordinator

    1 week ago

    London, Canada SYNESURE INC. Full time

    Company Description: SYNESURE INC. is a leading technology company specializing in innovative solutions for businesses. We provide cutting-edge software and services that help organizations streamline their operations and enhance productivity. We are currently seeking a detail-oriented and customer-focused Customer Onboarding Coordinator to join our team in...

  • DMS Onboarding

    4 weeks ago

    London, Canada S&P Global Full time

    A leading financial services firm in London, Ontario, seeks an Implementation Specialist to manage customer onboarding and data quality for its Mastermind technology. The role demands strong communication skills and at least 2 years of experience in customer-facing roles, with a preference for those familiar with SQL and Excel. This is a hybrid position...

  • IT Onboarding Specialist

    2 weeks ago

    London, Canada FULLY MANAGED INC Full time

    **About Fully Managed** Fully Managed is a leader in digital business transformation and managed services. As a ServiceNow Elite partner, we enable organizations to navigate and excel in the digital-first work world. Our mission is #CreatingPeaceOfMind through better IT, customer and employee experiences to make work flow! We eat, sleep, and breathe our...

  • Technical Support Specialist

    2 days ago

    London, Canada The Logit Group Full time

    **Job Details** Department: Information Technology Reporting to: Vice President, Information Technology Job Status: Full-Time Permanent Hours per week: 40 hours Work Location: 150 Dufferin Ave. Suite 604 London, ON, Canada, N6A 5N6 **Position Summary** Logit Group Inc. is an innovative, technology-driven research execution company. We’re a team of...

  • Remote Customer Onboarding Specialist I

    1 week ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada GoCanvas Full time

    A leading software provider is seeking an Implementation Specialist I to support and onboard new clients. The role involves responding to customer inquiries, conducting training, and ensuring a smooth adoption of the platform. Ideal candidates should have customer support experience and communication skills. This is a remote position accessible to applicants...

  • Remote Implementation

    3 weeks ago

    Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada GlobalVision Full time

    A technology solutions company is seeking an Implementation Specialist based in Montreal. The role involves ensuring successful onboarding and ongoing customer support across both hardware and software products. Candidates should have strong interpersonal skills, experience in technical support, and be bilingual in English and French. This position is...

  • Remote Software Support Specialist

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ERIS Full time

    A leading environmental solutions provider in Canada is seeking a Support Specialist to join their team. The role involves providing non-technical customer support and assisting with client onboarding for the SCRIVA platform, essential for environmental site assessments. The ideal candidate will have strong communication skills and knowledge of SaaS systems....

  • Director, Customer Onboarding

    1 week ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Jobber Full time

    Does your definition of success mean empowering others?Then Jobber might be the place for you! We’re looking for a Director, Customer Onboarding to join our Success department!Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way...

  • Technical Support Specialist

    1 week ago

    London, Canada ZTR Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...