PMO Manager

The PMO Manager will be part of the Program Management Organization function within the Information Services Group (ISG) within theInstitutional Clients Group (ICG). S/He will partner with key internal stakeholders (Operations, Technology, Banking, Markets, Commercial Bank, TTS, Compliance and Risk) to drive end-to-end governance and reporting in the ISG organization. Excellent communication skills are required in order to influence a wide range of audiences. **Responsibilities**: - Work closely with partners in other Control Functions and Businesses, to ensure consistent, insightful and clear communications to regulators. - Effectively partner with Technology Central Business Office, Technology Leads, Program Managers and Management Office team, providing insightful financial and business analysis and developing senior management reports, to define and track key operational/program metrics and to help drive business decisions to achieve goals - Ensure close governance and tracking across the full implementation plan and alignment against Regulatory commitments - Attend meetings as representative of the ISG organization. - Record meeting summaries and follow-up actions for distribution to relevant stakeholders. - Demonstrates ability to identify potential risk issues that need escalation and escalates them promptly - Support the development of appropriate and diligent responses and remediation plans when regulatory issues and concerns are identified - Ensure key results are well defined and clearly communicated with relevant stakeholders - Develop and support performance measurement and management ranging from strategic franchise development scorecards to project/function-specific metrics. - Enforce a culture of SDLC best practices across the technology group - Proactively follow escalation and change control processes, when necessary - Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards **Competencies**: - Experience working in a global, dynamic environment - Excellent Interpersonal + Communication skills - Strong listening, presentation, communication, and influencing skills. Articulates with confidence to senior management - Highly motivated and self-directed; exhibits thought leadership and strong critical thinking skills - Negotiation and Influencing skills - Proven attention to detail in supporting management reporting with clear and concise data analysis and presentation Superior Planning & Organization skills - Pro-active, flexible, have good organizational skills and must be team player - Advanced knowledge of Microsoft PowerPoint and Excel - Ability to multitask and work across various groups globally **Qualifications**: - 7+ years of experience in strategy development and execution - Strong experience and understanding of the Software Development Lifecycle (SDLC) including Agile project work - Demonstrates clear understanding of the drivers of performance and decision making to maximize results. Strategic thinker with proven ability to operationalize the strategy - Robust problem-solving skills - Project Management certification a plus Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply. -------------------------------------------- - **Job Family Group**: Project and Program Management -------------------------------------------- - **Job Family**: Program Management ------------------------------------------------- - **Time Type**: Full time ------------------------------------------------- - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the " EEO is the Law " poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting