Territory Sales Consultant

Proudly Canadian for over 70 years
Who we are
Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 750 employees looking to expand our team with new diverse and talented individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through Respect, Passion, Simplicity, Progressive Thinking and a Family Focus.
Why we’re thriving
We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we invest in the skills you have today and support you in exploring your growth through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our unwavering commitment to becoming your destination employer.
Objective
The Territory Sales Consultant, Store (TSC) spends up to 80% of their time in the field local to their affiliated store to build and maintain relationships in the account portfolio, securing ongoing orders for all lines of our business. The TSC will be responsible for strengthening and building long-term customer relationships and addressing disputes to ensure quick resolutions as part of the relationship management process. Working closely with our specialty divisions and branch teams, the TSC’s role is to promote company programs and initiatives and to bring differentiated value to new and existing customers.
Stephenson’s employees are passionate about their work and are family-focused, which means having each other’s back. As such, the job description is not a comprehensive list of all activities that may be required in the course of doing the job. Smaller stores may require a broader range of activities to be handled so other duties that are not listed may be required.
Key Accountabilities
- Create and execute a prospecting plan to secure new local customers within the assigned market area to strengthen the local client portfolio.
- Develop daily and weekly sales call plans for prospecting new accounts and connections with existing accounts.
- Complete and maintain call reports and sales plans accurately and in a timely manner.
- Provide the Branch Manager with regular updates on accounts for forecasting and collaboration and attend all sales meetings and events.
- Successfully establish new and/or build on existing customer relationships.
- Maintain sales funnels and communicate site information with sales and operations teams.
- Prepare and deliver annual customer pricing agreements and provide sales information for the budget process.
- Identify customer trends and make recommendations on new products, programs, and services.
- Ensure strong relationships and connections with internal partners (other TSCs, Branch/Hub Managers, and Store Teams) to review weekly sales activity, wins & challenges, and opportunities to increase market share.
- When required, load the required company vehicle and deliver items to customer sites.

**Qualifications**:

- Post-Secondary Diploma or Degree preferred.
- 2 to 5 years experience in Sales and/or Customer Service, with a preference for a background in Rental Equipment or Construction.
- Valid Class 5 Driver’s License with clean abstract.
- Strong MS Office skills.
- Exceptional communication and customer service skills.
- Able to work independently with mínimal supervision while maintaining tight deadlines under multiple projects.
- Strong attention to detail and able to manage multiple tasks, manage projects, and solve problems.
- Acute business acumen and negotiation skills.
- Knowledge of the regional construction market is a strong asset.

Health and Safety
Health and Safety will always be the number one priority at Stephenson’s so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws.
Every Stephenson’s employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.
We CARE
We put the customer first, always striving to exceed your expectations through service and support. Our team actively listens to understand your goals and challenges, ensuring that every solution we offer is tailored to you. We respond quickly, valuing your time and prioritizing your satisfaction. We’re empathetic in our approach and we’re dedicated to building lasting relationships with a business-to-business approach.
Working Environment and Demands
- The job is performed foremost at client sites, and occasionally in the store setting with 80% time on the road in a company-provided logo’d vehicle.
- Role requires occasional lifting and movement up to 50 lbs.
- Occasional exposure to uncomfortable, challenging, or