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Customer Service Representative

3 weeks ago

Georgetown, Canada Tactical Distributors Canada Full time

The Customer Service Representative (CSR) is the main point of contact between the customers and the company. This position impacts company growth through delivering outstanding customer service support to retailers, consumers, and independent sales representatives. Performing a variety of duties to assist customers ranging from sales order processing to order management, to processing returns and warranty claims, to answering product related questions, and resolving customer complaints. The associate in this position will be a team player, and demonstrate exceptional customer focus, a pleasant phone manner, and will be a self-motivated problem solver who is willing to go the extra mile to ensure company goals are achieved.

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Customer Service: 3 years (preferred)