Commercial Lines Customer Service Representative

1 week ago


Georgetown, Canada McCaslin Horne Insurance Brokers Inc. Full time

McCaslin Horne Insurance is a small but busy insurance brokerage that specializes in group programs for Pharmacy Professionals. With over 25 years in the industry, we pride ourselves on the strong relationships we have built with our clients. We have an opening for an energetic, enthusiastic and customer service oriented full-time Commercial Lines Customer Service Representative. This is an entry level commercial lines position that would be an excellent opportunity for a personal lines broker looking to transition into commercial lines. We are also willing to train the right person if you do not have your RIBO license.

We provide a friendly and family-oriented work atmosphere as well as a competitive salary package, company paid benefits and education assistance program to further your professional development.

Tentative Job Duties include (depending on RIBO license status):

- Reviewing and processing renewals and policy changes
- Updating and inputting information into our broker management system
- Quoting and writing new business
- Giving claims advice to clients as well as taking claims and reporting to Insurance companies
- Helping clients with billing related questions and changes to their accounts

Skill Requirements:

- Proficient in technology including Microsoft Office
- Experience with PowerBroker would be a definite asset
- Ability to work independently and with others in a small office environment
- Excellent organizational skills and attention to detail with the ability to prioritize workload

Salary will be commensurate with experience.

**Job Types**: Full-time, Permanent

Pay: $19.97-$31.01 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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