Contract Administrator

**Career Area**:
Finance

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**About Cat Financial**

**Role Definition**

Reporting to the Documentation Support Manager, we are looking for an individual to join our Caterpillar Financial Team in Canada as a Bilingual Contract Administrator, preparing and analyzing contracts by collecting data, communicating with stakeholders, resolving documentation errors, and guiding best practice implementation.

**Responsibilities**
- Collecting, analyzing, entering information to prepare contracts.
- Communicating with customers, dealers and sales team on contract process details.
- Analyzing errors on records and updating documentation processes and procedures to improve accuracy rate.
- Providing guidance on the implementation of documentation best practices within a specific unit.

**Degree Requirement**
Degree or equivalent experience desired.

**Bilingualism**

Bilingual proficiency in French is required - verbal and written.

**Skill Descriptors**

**Information Capture**:Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
- Follows defined procedures to document all routine information.
- Identifies relevant established standards, policies and practices.
- Fulfills routine information capture needs in own area.
- Uses automated tools to capture, organize and archive relevant information.
- Cites examples of different types of relevant information that need to be captured.

**Accuracy and Attention to Detail**:Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
- Evaluates and makes contributions to best practices.
- Processes large quantities of detailed information with high levels of accuracy.
- Productively balances speed and accuracy.
- Implements a variety of cross-checking approaches and mechanisms.
- Demonstrates expertise in quality assurance tools, techniques, and standards.
- Employs techniques for motivating employees to meet or exceed accuracy goals.
- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.

**Initiative**:Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
- Identifies and exploits own strengths; minimizes limitations.
- Provides appropriate degrees of attention to both personal and professional priorities.
- Explains how own motivation relates to the workplace.
- Utilizes available tools or approaches for increasing knowledge of self-motivation.
- Learns and uses resources the organization has to assess and enhance team motivation.

**Managing Multiple Priorities**:Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
- Recognizes changing demands and priorities; validates changes with management.
- Obtains information about how current assignments contribute to organizational goals.
- Completes current work according to assigned priorities.
- Responds to day-to-day operational priorities while still making progress on project work.

**Data Entry Management**: Knowledge of data entry management; ability to manage data entry and report the results during daily work.
- Maintains the roster of internal and external sources, services and vendors.
- Works in a data entry operations center or role.
- Documents operation reports or problems in the data entry process.
- Participates in major data entry operations depa