Freight Forwarding Supervisor

**Job Title**:Freight Forwarding Supervisor

**Reporting to**:General Manager - Operations

**NOC Code**:12013

**# of Openings**:1

**Type of Position**:Permanent; Full-time

**No. of positions**:1

**Term**:Permanent

**Salary**: $ 28.00 per hour CAD to $33.00 per hour CAD depending on experience, annual performance bonus, commissions and discretionary bonus

**Benefits**:15 days’ vacation pay annually, health and dental benefit

**Hours**:40 hours per week

**Employer**:Freight Masters Logistics

**Business Address**:5915 Airport Rd Suite 640, Mississauga, ON L4V 1T1

**Work Location**:5915 Airport Rd Suite 640, Mississauga, ON L4V 1T1

**About Us**:
Freight Masters Logistics prides itself on reliable, seamless transportation experiences for all out customers. Our supply chain expertise combines Sea Freight, Air Freight, Customs Brokerage, Trucking, warehousing and consultation. For almost 25 years, our mission has been to become the architects of shipping your most important items. Capitalizing on our specialized knowledge and expertise in transportation, we help our customers with best possible itinerary for what needs to be moved.

**Job Summary**:
**Duties and responsibilities may include some or all of the following**:

- Providing direction and leadership and monitoring the LCL (Less than Container Load) team;
- Supervising, planning, assigning, and reviewing the work of employees engaged in the following duties: shipping, receiving import documents, dispatching and distributing; coordinating production work; dispatching crews; scheduling transportation crews and routes; and other related activities;
- Ensuring compliance with policies, procedures for safety and security, standards, and regulations in force and participating in their improvement;
- Resolving various problems and related complaints and implementing corrective measures and process improvements;
- Managing customer retention and seeking organic growth opportunities and new business opportunities;
- Staying up to date with Market Knowledge and providing continuous updates to the Team;
- Requisitioning freight rates for import and export and managing tariffs;
- Ensure smooth operation of computer import and export systems (CargoWise) and perform periodic system audits for data accuracy;
- Conducting performance reviews of supervised workers and implementing new policies;
- Reviewing and monitoring data input into the CargoWise operating system for import, export and intermodal shipments;
- LCL Import consolidation handling through coordination with partners or agents around the globe, bonded WHs in Canada, co-loaders, and customers;
- Communicating with sub-contractors and handling import/export shipments;
- Procuring freight rates and updating and maintaining ocean, air, and road transport-related activities in the CargoWise operating system; and
- Any other duties assigned by management.

**Qualifications**:

- 2+ years’ proven work experience in the freight forwarding industry especially in Managing Sea Freight imports and exports;
- Strong organizational and time management skills;
- Ability to work independently and prioritize tasks effectively;
- Excellent communication and interpersonal skills;
- A high degree of integrity and ability to maintain confidentiality;
- Proficiency in other languages other than Asia, specifically languages used in Asia is an asset;
- Completion of post-secondary school is required; in international trade, transportation, logistics, or a related field;
- Possession of certifications such as CIFFA (Canadian International Freight Forwarders Association) can be an asset. Other relevant certifications in transportation and logistics may also be valued
- 2+ years managing Less than Container Load (LCL) shipments for both Import and Exports.

**How to Apply**:
**Job Types**: Full-time, Permanent

**Salary**: $28.00-$33.00 per hour

Expected hours: 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: In person