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Front Desk Concierge

2 weeks ago

North Vancouver, Canada Zazou Salon and Academy Full time

**We're Hiring: Concierge Superstar**:

- Create Exceptional Experiences with Zazou Salon & Academy_

At **Zazou Salon & Academy**, our mission is simple**:Create Exceptional Experiences**—and that starts the moment a guest walks through our doors (or picks up the phone). As a **Concierge**, you are the first and last impression, setting the tone for the exceptional service we’re known for.

We’re an **award-winning, eco-conscious salon** with two vibrant locations on Vancouver’s North Shore—**Lynn Valley and Lonsdale**—and we’re looking for someone friendly, organized, and team-oriented to be the heart of our front desk.

Why Work With Us?

We believe in more than just great hair—we believe in **great people**. We’re proud of our strong community values, sustainable practices, and a culture that celebrates individuality.

At Zazou, we don’t just hire team members—we **welcome, train, coach, mentor, celebrate, and grow with them**. If you're looking for a role where your contributions are valued and your success is supported, you’ve found your place.

What You’ll Do:

- Be the **first point of contact**—greet guests warmly and make them feel at home
- Manage bookings, calls, and guest inquiries with confidence and professionalism
- Support stylists and the team by keeping operations running smoothly
- Help ensure every guest leaves with a smile
- Keep our space organized, welcoming, and aligned with our high standards

What We’re Looking For:

- **1+ year** of experience in a concierge or front desk role (preferably in hospitality or salon/spa)
- Strong communication skills—both in-person and on the phone
- Ability to **multitask**, stay organized, and keep calm under pressure
- Available **Fridays, weekends**, and at least **3 days/week** (including **mornings and evenings**)
- A team player with a positive attitude who thrives in a dynamic, guest-first environment

Perks of Being a Zazou Team Member:

- A supportive, **creative, and fun-loving culture**:

- Training, mentorship, and career development opportunities
- Community involvement and sustainability initiatives
- Unlimited vacation—yes, seriously
- Regular social events + awesome team vibes
- Discounts on products and services
- Work somewhere you’ll be **proud** of every day

**At Zazou, we want you to be yourself, love your job, and enjoy your life.**
If this sounds like your kind of team, we’d love to meet you.

**Work Location**: In-person (Lynn Valley or Lonsdale)

**Job Types**: Full-time, Part-time

Pay: From $18.20 per hour

Additional pay:

- Tips

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Work Location: In person