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Front Desk Concierge

2 weeks ago

North Vancouver, Canada Supernova Salon Full time

Join our Front Desk Concierge Team

The Concierge Team at Supernova Salon is committed to providing an amazing guest experience for our salon guests and our team. This team is professional, outgoing, friendly and loves making others feel amazing. Our concierge team is focused on greeting guests, supporting the salon flow and function, finding solutions with guests and team members, and keeping our salon bright and beautiful. The concierge team is the first and last impression to our guests and we are looking for team members who want to and love to make a positive difference in peoples lives. Our salon is committed to teamwork, leadership and education, we are looking for team members that want to grow with us.

Supernova salon is an inclusive, safe and healthy environment with a fun and loving team, our salon team culture is the best in the industry. We are an established salon with a talented team and a 5 star reputation. It is mission to create hair our guests love and our full salon team works together with the concierge team to support this mission.

We are looking for team members that love caring for people, always going the extra mile to make someone smile and to find the best solution to challenges. This role is focused on caring for our guests, stylists and associates, making sure their experience at the salon is excellent. We are a busy, exciting environment, with lots of opportunity to grow.

We are a green salon and have 98% waste diversion, we create beauty not waste.

We appreciate our team to have previous experience in a guest service and guest experience role, previous cash handling experience, point of sales experience as well as being proficient in computer use.

What Supernova can offer you:

- Team-based supportive environment
- Salon Managers to support your growth and development
- Continuing education, we invest in our team’s education
- The industry’s best colouring products as well as in-salon brand ambassadors/

educators
- Modern scheduling, we work with you to create a mutually beneficial schedule
- Extended health benefits package
- Inclusive environment
- Personalized goal setting and support to reach your goals
- 14-21 Paid vacation days
- Retail discounts for you
- Discounts on getting your hair done
- The industry’s highest quality retail lines
- Social Media and social media support
- Quarterly team building/education events / team get-togethers

**Job Types**: Full-time, Part-time, Permanent

**Salary**:training wage $16.75, increase to $17 based on performance within 3 months of training. We have a written exam to evaluate increase.

**Job Types**: Full-time, Part-time
Part-time hours: 24-30 per week

**Salary**: From $16.75 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Every Weekend
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- North Vancouver, BC V7M 2G1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do have experience with POS machine and cash float / till managing?
- Are you planning on attending university/ currently in school?

**Experience**:

- Front Desk Guest Services: 1 year (required)
- restaurant, hotel or retail: 1 year (required)

**Language**:

- fluent English (required)

Shift availability:

- Night Shift (required)
- Day Shift (required)

Work Location: One location