Online Program Administrator, Admin Assistant 1

2 weeks ago

Olds, Canada Olds College Full time

**About Olds College of Agriculture and Technology**

At Olds College of Agriculture and Technology we value our people and are committed to providing a supportive and rewarding work environment. Olds College provides quality education in an environment that is designed to promote academic excellence and student success. There are many reasons to join Olds College and build a meaningful career in a community that is innovative, diverse and welcoming.

**The **Opportunity - Online Program Administrator (AUPE Admin Assistant 1), full-time, permanent**

The Online Program Administrator is an essential member of the Industry Training & Continuing Education (ITCE) Operations team. As a member of this team the position is responsible for providing direct day to day logístical and program delivery administration as required. Individual must be available and willing to work outside of normal business hours as courses require.

**Key Job Functions**:
Online Coordination
- Set up users for learning management system (LMS) accounts;
- Maintain all aspects of the ITCE online courses;
- Testing and troubleshooting of Moodle courses and exams;
- Provide user assistance to students and instructors (help desk);
- Coordinate learner assessment and maintaining records of learner performance;
- Proctoring exams and ensuring academic integrity is followed;
Curriculum Development
- Provide Curriculum Design Support;
- Upload curriculum to Moodle;
- Create, update, and assemble required curriculum and course materials;
Communications and Customer Support
- Respond to inquiries from prospective students / organizations;
- Respond to requests from current students regarding registration, scheduling, course requirements, program completion etc.;
- Represent Olds College Industry Training & Continuing Education at trade shows/conferences, open house etc;
- Assist with marketing as required;
- Direct student concerns to appropriate person

Administration
- Process invoice requests for ITCE;
- Process contracts and ensure system checklists are completed;
- Reconcile transactions to ensure accuracy across multiple financial systems;

**Education/Experience/Skills/Knowledge Required**:

- Post-Secondary training in a relevant discipline (Administration, Curriculum Design, Adult Learning)
- Minimum of five (5) years of relevant experience in an administrative role.
- Experience with online learning and curriculum development.
- Evidence of strong oral and written communication skills, high quality customer service skills, ability to work both collaboratively with a team and independently.
- Exceptional organizational and problem solving skills with ability to prioritize deadlines.

**Conditions of Employment**
- Reference check upon request
- Clear criminal record check
- Must respect and actively promote health and safety policies

**Olds College offers a competitive benefit plan**:
- Defined Benefit Pension Plan (LAPP)- Extended Health, Dental, and Prescription Drugs benefits- Health/Personal Spending Account- Generous Vacation Leave- Paid Holiday Closure- ‘Olds College in the Community’ volunteer leave
- Professional development and opportunities for growth, including employee and family tuition waivers
- We thank all individuals for their interest in Olds College, only those selected for interviews will be contacted._

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