Account Executive, Ticket Sales

2 weeks ago

Hamilton, Canada Hamilton Tiger-Cats (CFL) Full time

**Position: Account Executive, Ticket Sales & Service**

Department: Ticket Sales & Service
Immediate Supervisor(s): Director, Ticket Sales & Service
Start Date: September 2025
Term: Full-time

**OVERALL RESPONSIBILITIES**

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**
- Drive season seat and group sales revenue by prospecting, engaging, and closing new business through targeted outreach, meetings, and networking.
- Develop and execute innovative group sales strategies to attract new clients and enhance fan experiences.
- Meet or exceed weekly, monthly, and quarterly revenue and prospecting goals for season seat memberships, group sales, premium seating, and new business.
- Serve as a key ambassador for the Club’s Business Development initiatives, fostering strong relationships and delivering tailored solutions to clients.
- Collaborate with the Group Sales and New Business teams to achieve revenue targets and maximize sales opportunities.
- Work closely with Ticket Operations to ensure seamless processing and fulfillment of all group ticket transactions.
- Represent the organization at various sales, networking, and community events to drive new business and strengthen partnerships.
- Maintain accurate sales records and client data to track performance and enhance customer relationship management efforts.
- Contribute to the Tiger-Cats gameday experience by attending all home games and assisting with group activations, hospitality, and other business development initiatives.

**MEASUREMENTS OF SUCCESS**
- Achieved or surpassed individual and Ticketing team revenue goals
- Establish a qualified prospect base through internally provided data, cold-calling, meetings and networking
- Actively participating in all ticket sales team meetings and events

**QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES, EXPERIENCE)**
- Must be a great communicator
- Strong organizational and time management skills.
- Has the ability to develop and nurture relationships.
- Is positive, outgoing and enjoys sales
- Experience using Ticketmaster Archtics, Salesforce and/or other CRM systems
- Ability to multitask and work under pressure in a fast-paced environment.
- Self-motivated and gets out of bed every day excited about coming to work and driving revenue.

**EDUCATION AND EXPERIENCE**
- 2-3 years of applied sales experience.
- Post-secondary degree/diploma in marketing, business, sports administration or other related disciplines is an asset.

**OTHER CONSIDERATIONS**
- Will be required to work all home games, as well as weekends and evenings when necessary.
- Will be required to have access to a vehicle at all times.

**Only those selected for an interview will be contacted.

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