Assistant Food and Beverage Manager

2 weeks ago


Victoria, Canada Brentwood Bay Resort Full time

**About us.**

**Brentwood Bay Resort** is a luxury boutique property that is unlike any other hotel or resort in the Greater Victoria area. We believe in doing more than serving delicious meals, providing relaxing spa treatments, and welcoming guests to our beautiful oceanfront suites. We believe in providing a truly special guest experience and supporting our team members to discover their unique contribution and empower them to deliver it

We have some of the most passionate and engaged groups leading this organization. Team players are empowered, supported, and encouraged to give input, opinions, strategies, and suggestions because the Resort operates as a team to deliver exceptional service.

We are community leaders who believe in an honest, unique, and fun approach to providing graceful hospitality.

Be kind.

Be fearless.

Be you.

and look good doing it

**About the job.**

**This Position **works in collaboration with the Director of Food and Beverage, Sales and Events Manager, and Supervisors to assist with daily operations in Food and Beverage outlets and events. This position is a management presence on the floor and is responsible for the daily performance of the FOH team. The Assistant Food and Beverage Manager uses strategic planning and problem solving to address departmental operating concerns. It sets the service level standard and assists with leading the Food and Beverage team by providing vision and direction for the team.

**What you'll be doing.**
- Lead service on a daily basis and set the atmosphere and feeling of the floor
- Oversee kitchen output and delivery to guests; address guest feedback and QSA concerns
- Work alongside the Director of Food & Beverage to monitor inventory control
- Assist with department action plans and project management
- Assist with the creation and monitoring of wine, cocktail, and beer list
- Be present on the floor during peak periods of business and identify areas that may require support
- Monitor employee skill level and development needs; provide coaching, feedback, and continuous training
- Effectively create and monitor department promotions and special events
- Ensure group functions and events are accommodated and served accordingly
- Comprehensive knowledge of menu items and pairings in all venues
- Accurately schedule employees and monitor labour costs using 7shifts
- Develop programs and incentives for department to meet specific sales targets

**About you.**
- A level of self-awareness which allows you to communicate with colleagues openly and without defenses
- A graceful and mindful approach to work and life
- Genuine interest in expressing, accumulating, and sharing wine and culinary knowledge
- Professionalism in appearance and demeanor at all times + a high aptitude for leadership and teamwork
- Highly developed time-management skills and the ability to proficiently prioritize
- An extremely guest-centric disposition + the congeniality to work in the presence of all kinds of personalities
- Genuine interest in and capacity for self-development + self-awareness
- Resourceful decision-making skills paired with a keen sense for attention to detail
- Proven ability to lead in a team environment by motivating, developing, and sharing in the successes of the team
- Effective, efficient, and professional communication skills balanced with strong interpersonal skills
- Ability to think proactively to anticipate and fulfill guests and colleagues needs
- 3-5 years experience in a full-service restaurant or combined experience and education
- 2 years of supervisory or management experience in a full-service, fast paced restaurant
- High proficiency with MS Office and POS systems
- Willingness and ability to work flexible hours
- Serving It Right and FoodSafe certification

**What we offer.**
- A competitive annual salary; starting at $60,000 based on experience
- Work-life balance and three weeks’ paid vacation
- Management meal included each shift in our Arbutus Room or Brentwood Bay Pub
- Extensive health and wellness benefits upon hire with premiums fully covered
- Award winning culture that makes you actually want to come to work
- We give you the platform to do amazing things in a beautiful location
- Personal and professional development opportunities
- _Six complimentary spa treatments at the Brentwood Bay Spa annually_
- _Complimentary hotel stays_
- _50% off at the Brentwood Bay Pub_
- _50% off at the Arbutus Room_
- _50% off Spa Treatments at the Brentwood Bay Spa_
- _FREE paddle sport rentals at the Brentwood Bay Marina for you and a friend_
- _Friends and Family discounts on hotel rooms_


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