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Order Entry Technician
3 weeks ago
Who we are
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.
Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,
Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.
- Mississauga, Canada
Order Entry Technician
- 159679
- Order Entry Technician
- About the Role
- As an Order Entry Technician, you will play a key role in ensuring that customer orders, repairs, and service requests are entered accurately and efficiently into our system. You’ll help deliver an excellent customer experience by keeping orders up to date and supporting our production team.
- What You’ll Do- Enter new custom orders and remake orders.- Process ITE (In-the-Ear) and BTE (Behind-the-Ear) service orders. Update and maintain order information.- Handle incoming ICS packages.- Support the Production Manager with additional tasks as required.
- What We’re Looking For- Knowledge of SAP operating systems.- Excellent keyboard skills with speed and accuracy.- Strong attention to detail.- Ability to work well in a team environment with mínimal supervision.- Good organizational and communication skills.
- A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
- Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from youExciting and challenging work environment-
Collaborative culture-
Opportunities for continuous self-improvement-
Opportunities for flexible hybrid model work environment-
A company that values diversity and inclusion-
Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions-
Mentorship program and career development plans- Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.
- How we work:
- At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
Sonova is an equal opportunity employer
