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Front Desk Administrator

3 weeks ago

Caledon, Canada Saunacore Full time

**About Us**

Saunacore is a world leader in the manufacturing of premium quality saunas and steam bath products, with over 40 years of experience in the industry. Headquartered in Toronto, Canada, we have been producing an extensive line of quality products since the early 1980s and have become one of the largest manufacturers of our kind. Our team combines expert craftsmanship with the highest quality standards, ensuring all Saunacore products are assembled and tested before being shipped. We manufacture traditional sauna stoves, steam bath generators, do-it-yourself sauna kits, traditional modular sauna rooms, infrared radiant sauna rooms, infrared components, accessories, and much more. Our products are now found around the globe, serving clients and dealers who trust our commitment to health, wellness, and exceptional quality.

**Job Overview**

**Key Responsibilities**

**Reception & Administrative Duties**
- Serve as the primary point of contact for visitors, clients, and phone inquiries
- Manage multi-line phone system, directing calls and taking detailed messages
- Greet and assist visitors with professionalism and warmth
- Schedule appointments and manage executive calendars
- Handle incoming and outgoing mail, packages, and deliveries
- Maintain reception area organization and professional appearance
- Coordinate meeting room bookings and setup
- Provide general administrative support to Executive Team
- Manage office supplies inventory and vendor relationships

**Social Media Management**
- Develop, create, and publish engaging content across multiple social media platforms
- Monitor social media channels and respond to comments, messages, and inquiries
- Analyze social media metrics and prepare monthly performance reports
- Collaborate with marketing team on campaigns and promotional content
- Stay current with social media trends and platform updates
- Maintain brand consistency across all digital channels
- Schedule posts using social media management tools
- Engage with followers and build online community presence

**Required Qualifications**
- **Minimum 5 years of experience** in administrative support and reception duties
- **Advanced Microsoft Office Suite skills** (Word, Excel, PowerPoint, Outlook)
- Advanced Excel functions including pivot tables, VLOOKUP, and data analysis
- Professional document creation and formatting in Word
- Presentation design and delivery using PowerPoint
- Proven experience managing social media accounts for business purposes
- Excellent written and verbal communication skills
- Strong organizational abilities and attention to detail
- Professional phone etiquette and customer service skills
- Ability to multitask effectively in a busy environment
- Discretion when handling confidential information

**Preferred Qualifications**
- Experience with social media management platforms.
- Knowledge of graphic design software (Canva, Adobe)
- Familiarity with CRM systems and database management
- Basic photography and video editing skills

**Technical Skills Required**
- Advanced proficiency in Microsoft Excel (formulas, pivot tables, data visualization)
- Advanced proficiency Microsoft Word (mail merge, templates, advanced formatting)
- Proficient in Microsoft PowerPoint (design, animation, presentation delivery)
- Strong understanding of social media platforms (Facebook, Instagram, LinkedIn, Twitter)
- Experience with office equipment (multi-line phones, printers, scanners)
- Familiarity with cloud-based file sharing systems

**What We Offer**
- Competitive salary commensurate with experience
- Comprehensive benefits package including health, dental, and vision
- Professional development opportunities
- Collaborative and supportive work environment
- Opportunities for growth within the organization

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

**Experience**:

- Administrative: 1 year (required)
- Social media management: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person