Front of House Manager

6 days ago

Port Elgin, Canada Stacked Port Elgin Full time

**Stacked Port Elgin**

Stacked Pancake & Breakfast House is a fast-growing Canadian breakfast and lunch chain with over 100 locations nationwide. Known for its welcoming atmosphere and excellent service, Stacked continues to expand, bringing quality dining experiences to communities across Canada.

**Position Summary**

The Front of House Manager role involves overseeing breakfast and lunch service, ensuring food quality and presentation standards, and maintaining a clean and organized restaurant. Responsibilities include inventory management, staff training, scheduling, ordering, and financial balancing for the front-of-house (FOH). The position also requires supervising service staff, assisting with reservations and customer inquiries, and coordinating with the owner on operational issues.

**Duties and Responsibilities**

The duties and responsibilities of this role include, but are not limited to, the following:

- Oversee breakfast and lunch service, ensuring food quality, presentation, and customer satisfaction.
- Maintain a clean, sanitized, and organized work environment in compliance with health and safety regulations.
- Ensure proper storage of food and supplies while monitoring inventory and managing shortages.
- Train and mentor new staff, franchisees, and corporate employees to uphold company standards.
- Supervise FOH staff to ensure excellent customer service.
- Manage FOH operations, including ordering supplies, scheduling, and balancing accounts.
- Assist hosts with reservations and customer inquiries, both in person and over the phone.
- Communicate with the owner regarding operational issues, stock shortages, scheduling, and other concerns.
- Organize and lead bi-monthly staff and manager meetings to discuss performance, updates, and improvements.

**Minimum Requirements**
- Management experience.
- Excellent customer service skills.
- Ability to work in a team environment.
- Strong communication skills.
- Ability to multitask in a fast-paced environment

**Working Conditions**
- This is a full-time position, requiring early morning availability as our restaurant focuses on breakfast service.
- Must be available to work weekends and holidays as needed.
- Ability to stand for extended periods of time.
- Ability to lift up to 25 lbs.

NOTE: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and obligations of the jobholder may be revised or modified at any time by the Company without prior notice.

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Discounted or free food

Ability to commute/relocate:

- Port Elgin, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Restaurant management: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)

Willingness to travel:

- 100% (required)

Work Location: In person

  • Front of House Assistant

    1 week ago

    Port Moody, Canada City of Port Moody Full time

    **Front of House Assistant**: **Job ID J0123-2109** **Organization**: City of Port Moody **Job Title**: Front of House Assistant **Job Type**: Auxiliary **Location**: Port Moody, British Columbia, Canada **Description**: The City of Port Moody is looking for an outgoing, energetic, independent and service-oriented individual to assist the Cultural...

  • Front of House Manager

    6 days ago

    Port Perry, Canada Cupcake Junkie Full time

    We are currently looking to fill the position of Front of House Manager (Customer Service / Cupcake Counter) - The hours for this shift will be 10am-4pm, Thursday-Sunday. - Uphold our company standards of: Cleanliness, Quality & Service - Provide friendly and helpful customer service at all times - Oversee all incoming orders, making sure all details are...

  • Front of House Supervisor

    2 weeks ago

    Port Alberni, British Columbia, Canada Boston Pizza Full time $40,000 - $60,000 per year

    OverviewFront of House (FOH) Supervisor/ServerA Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the...

  • Front of House Supervisor

    1 week ago

    Port Alberni, British Columbia, Canada Boston Pizza Full time $40,000 - $60,000 per year

    OverviewFront of House (FOH) Supervisor/ServerA Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the...

  • Front Store Clerk

    4 days ago

    Port Elgin, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Part-Time Front Store Clerk to join our Village Pharmacy located in Port Elgin, NB. **About Us**: Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing exceptional patient care to our...

  • Front Desk Receptionist

    3 days ago

    Port Elgin, Canada Elgin Lodge Holding Corporation Full time

    **Job Overview** **Duties**: - Greet and assist clients as they arrive, ensuring a positive first impression. - Manage phone systems, including answering calls, taking messages, and directing inquiries to the appropriate personnel. - Schedule appointments and maintain an organized calendar for the office. - Handle patient files with confidentiality,...

  • Team Lead

    4 weeks ago

    Port Moody, Canada Whole Way House Full time

    With the goal of building a healthy and supportive community and a safe and stable housing environment, the Team Lead & Housing Coordinator will work creatively with new and existing residents to engage them in Whole Way House’s community building programs to support residents and staff to achieve the Mission, Vision and Values of Whole Way House Society....

  • Team Lead

    4 weeks ago

    Port Moody, Canada Whole Way House Full time

    With the goal of building a healthy and supportive community and a safe and stable housing environment, the Team Lead & Housing Coordinator will work creatively with new and existing residents to engage them in Whole Way House’s community building programs to support residents and staff to achieve the Mission, Vision and Values of Whole Way House Society....

  • Team Lead

    3 weeks ago

    Port Moody, Canada Whole Way House Full time

    With the goal of building a healthy and supportive community and a safe and stable housing environment, the Team Lead & Housing Coordinator will work creatively with new and existing residents to engage them in Whole Way House’s community building programs to support residents and staff to achieve the Mission, Vision and Values of Whole Way House Society....

  • Chiropractic Assistant Front Desk

    2 weeks ago

    Port Elgin, Canada Corner Chiropractic and Laser Clinic Full time

    **About us** Corner Chiropractic and Laser Clinic is a small business in Port Elgin, ON N0H 2C2. We are professional and agile. Our work environment includes: - Modern office setting - Growth opportunities **Duties**: - Assist with various administrative tasks in a chiropractic office - File and maintain patient records and documents - Greet and...