Front Desk Team Member
1 week ago
**Overview**
**Duties**
- Manage daily operations of the front desk, including check-in/check-out processes.
- Address guest inquiries, concerns, and special requests promptly and professionally.
- Maintain accurate records of reservations, cancellations, and guest information.
- Ensure proper handling of phone systems and effective phone etiquette.
- Uphold campground policies and procedures to ensure compliance with industry standards.
**Skills**
- Strong customer service skills with a focus on creating positive guest experiences.
- Proficiency in operating phone systems and managing communications effectively.
- Previous experience in hospitality or hotel management is preferred.
- Excellent front desk operations knowledge, including check-in/check-out procedures.
- Strong phone etiquette skills to handle inquiries professionally and courteously.
- Ability to work collaboratively within a team while also demonstrating leadership capabilities.
This role is essential for maintaining our commitment to exceptional service and ensuring that every guest feels welcomed and valued during their stay.
**Job Type**: Seasonal
Pay: From $19.00 per hour
Expected hours: 30 per week
Flexible language requirement:
- French not required
Schedule:
- Weekends as needed
Work Location: In person
Expected start date: 2025-07-28
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