Network Implementation Specialist

**Who We Are**:
Headquartered in Canada with locations across the United States and around the globe with a footprint on six continents, Bulletproof, a GLI company has decades of technology, security, and compliance expertise. Bulletproof’s work in the security space has been recognized nationally and globally with Microsoft’s global Security Partner of the Year in 2021 and the Microsoft Security Trail-Blazer Award in 2024.
At Bulletproof, our vision is to serve, secure, and empower the world through people and technology; one customer at a time. We believe everyone has the right to feel safe and secure. Our mission is to serve and protect organizations to ensure their success.
**What we have to offer**:

- Challenging Work - We love solving highly complex problems. Across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about.
- Great People - We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
- Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
- Diversity, Equity and Inclusion - We celebrate each other’s differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.

**Position Summary**:
**Responsibilities**:

- Be a champion for Bulletproof as the onsite coordinator for onboarding to our services.
- Plan and implement IT infrastructure projects for Bulletproof and its clients, such as network upgrades, firewall migrations, wireless assessments and installations, network upgrades and security enhancements.
- Install, configure, and troubleshoot hardware, software, network, and security devices, such as servers, switches, routers, firewalls, VPNs, and backup systems.
- Provide technical support and guidance to end-users and other IT staff of Bulletproof clients, resolving issues and escalating problems as needed and implementation of new clients.
- Research and evaluate new deployment technologies and solutions, recommending improvements and best practices for the deployment of IT infrastructure.
- Mounting, labeling, cable management and documenting network equipment in racks in network racks at client site.
- Improvement of the delivery process using automation and scripting where possible.
- Provides hands on training, training materials and documentation for client equipment to employees when necessary and knowledge transfer of migration projects for proper support.

**Required Education/Credentials/Qualifications**:

- Bachelor's degree in computer science or college degree for information systems, engineering, or related field, or equivalent work experience.
- At least three years of experience in IT infrastructure implementation, administration, or support.
- Strong knowledge and skills in network hardware, servers technologies, such as Fortinet, Cisco, Windows Server, Linux, VMware.
- Certifications in IT infrastructure, such as CompTIA Network+, Fortinet NCE, Cisco CCNA, etc., are preferred.
- Excellent problem-solving, analytical, and strong communication skills.
- Hold a valid driver license.
- Ability to work independently and as part of a team, managing multiple tasks and deadlines.
- Willingness to learn new technologies and adapt to changing environments.
- Ability to travel 50-70% of the time, depending on the project requirements and client locations.
- Being able to physically lift equipment at client sites.

**Benefits**:

- Comprehensive Health, Dental, and Vision Insurance
- Optional Health
- 100% Employer Paid Health and Dental Plan
- Vacation Time
- RRSP Savings Plan with 100% match up to 3% of your salary
- Annual Discretionary Bonus
- Anniversary Reward Bonus
- Educational Assistance Program
- Additional Mental Health Benefits through our Employee Assistance Program

**Equal Opportunity Statement**:
Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.