Customer Relations Specialist
1 week ago
13 Centennial Rd, Kitchener, Ontario N2B 3E9
**TruGreen Canada**:
**As a TruGreen Employee, you'll enjoy**:
- **$18.90** PER HOUR (guaranteed hourly rate plus bonus)**:
- **Work from your home**:
- **When working from home**:
- ** Use of personal secure cell phone or land line required**:
- ** Use of personal laptop or desktop with monitor required**:
- ** Must have high-speed internet access (min. of 25 MPHS)**:
**This position could also be working from our office, or a form of hybrid.**:
- **Best** training program in the industry - fully paid**:
- **Medical** and Dental Benefits**:
- **Group** RRSP with company matching**:
- **Top** performers have the ability to advance their careers**:
- **Full** time available**- days/evenings/weekends**:
- **WEEKLY** PAYROLL**
**Position Overview**:
**Receives calls to resolve basic and routine customer concerns in a timely and professional manner. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. Hourly rate plus eligible for Bonus & Incentives.**
**Responsibilities**
- **Answers inbound customer service calls with a warm and courteous greeting.**:
- **Resolves customer service concerns to determine root cause of the concern.**:
- **Regularly seeks assistance to handle calls requiring extensive problem solving.**:
- **Updates and maintains customer database with accurate customer information and timely data entry.**:
- **Provides resolution and timely follow-up with the customers.**
**Come Grow with US Excellent salary plus bonus and benefits plan**:
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