Customer Relations Specialist

1 week ago

Kitchener, Canada Flanagan Foodservice Full time

We are the premier foodservice distributor in Ontario. Flanagan's provides customized foodservice delivery to a varied portfolio of clients; from restaurants to schools, hospitals and retirement homes, we provide the best quality ingredients to ensure Canadians have an amazing food experience wherever they dine tonight

Flanagan Foodservice is Canada’s largest independent foodservice distributor. Proudly Canadian and family owned, we have been serving Ontario for 46 years. We meet our customers' unique needs by delivering value, flexibility and an exceptional customer experience. This mission is made possible by attracting the best talent in the industry and by treating our employees like family. Distinguished as one of Canada's Best Managed Companies for 9 consecutive years

Now hiring a Full-time Customer Relations Specialist, Kitchener location (Hybrid)

**Schedule**: Sunday - Thursday

**Benefits**:

- Competitive compensation package
- Pension and RRSP plans
- Profit Sharing Program
- Comprehensive Flexible Benefits
- Paid Personal Days and Your Birthday
- Annual Health and Wellness Benefits
- Family oriented culture

**Position Summary**:
You are an energetic and highly organized service professional with a passion for providing service excellence. You excel at customer service and can be counted on to support everyone around you. You approach what you do with high attention to detail and take care at every step. You thrive in a fast-paced call center environment and enjoy working in partnership with a diverse team of people to deliver the best possible service to our customers.

**Key Responsibilities**:

- Provide excellent inbound and outbound customer service which includes keying in orders
- Support Territory Managers to help maintain the delivery of service excellence for our business
- Generate computerized reports and maintain accurate information using various systems and MS Excel
- Analyze and track information to reduce credits
- Work closely with Inventory Control, Traffic, Procurement and sales to improve processes
- Demonstrate a constant willingness to ensure customer satisfaction at all times

**Qualifications**:

- Excellent verbal and written communication skills required
- Possess a high level of professionalism and dedication to providing superior customer service
- Proven ability to establish and maintain good working relationships with internal/external clients and business partners
- Strong organization and time management skills to manage and prioritize competing tasks to meet deadlines
- Ability to work collaboratively within a team environment, and independently under mínimal supervision
- Ability to make effective decisions to resolve problems, and remain calm under stressful situations
- Must be flexible to work the assigned schedule which includes Sundays and holidays

Be Part of the Difference

  • Customer Relations Specialist- Full-time, Hybrid

    1 day ago

    Kitchener, Canada Flanagan Foodservice Full time

    We are the premier foodservice distributor in Ontario. Flanagan's provides customized foodservice delivery to a varied portfolio of clients; from restaurants to schools, hospitals and retirement homes, we provide the best quality ingredients to ensure Canadians have an amazing food experience wherever they dine tonight! Flanagan Foodservice is Canada’s...

  • Customer Relations Specialist

    7 days ago

    Kitchener, Canada TruGreen Full time

    13 Centennial Rd, Kitchener, Ontario N2B 3E9 **TruGreen Canada**: **As a TruGreen Employee, you'll enjoy**: - **$18.90** PER HOUR (guaranteed hourly rate plus bonus)**: - **Work from your home**: - **When working from home**: - ** Use of personal secure cell phone or land line required**: - ** Use of personal laptop or desktop with monitor...

  • Customer Support Specialist

    7 days ago

    Kitchener, Canada VieTech Training & Consulting Inc. Full time

    **About the job** VieTech Training & Consulting Inc. is looking for a customer-driven and detail-oriented Customer Support Specialist to help us establish and maintain our WholeFleet Diagnostics brand. Customer Support Specialist’s responsibilities include providing exceptional customer service to current WholeFleet clients by addressing customer...

  • Customer Service Specialist

    1 week ago

    Kitchener, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: Enercare - Hammond **Location Address**: Kitchener, ON **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team...

  • Customer Support Specialist

    1 week ago

    Kitchener, Canada Trans Plus Full time

    At TransPlus, our software powers the engine that keeps trucking businesses on the road, on time and on budget. As a member of the Customer Support team, your efforts will help ensure our customers experience first-class service when they need it most. From answering incoming calls to connecting directly to client machines, you will interact with customers...

  • Customer Support Specialist

    1 week ago

    Kitchener, Canada TransPlus Software Full time

    At TransPlus, our software powers the engine that keeps trucking businesses on the road, on time and on budget. As a member of the Customer Support team, your efforts will help ensure our customers experience first-class service when they need it most. From answering incoming calls to connecting directly to client machines, you will interact with customers...

  • Communications Specialist-public Relations

    1 week ago

    Kitchener, Canada St. Mary’s General Hospital Full time

    **Work Type: Full Time** - St. Mary’s General Hospital’s renewed vision of ‘Inspiring excellence. Healthier Together’ lays out a plan for growth, and innovation that will keep pace with the community and region that it serves. It also reflects our strong culture and values of compassion, respect, inclusion, integrity, collaboration and innovation...

  • Customer Relations Associate

    5 days ago

    Kitchener, Canada Heffner Toyota Ltd Full time

    Are you looking to work in an environment that values your contribution to customer care? Are you looking for opportunities to grow and make your mark within a team? Heffner Toyota is the place that you can accomplish all this and more. Come talk to us today about how you can make a difference. **CUSTOMER RELATIONS ASSOCIATE - Part Time** - Able to work 4...

  • Customer Relations Specialist, Part-time, Kitchener

    7 days ago

    Kitchener, Canada Flanagan Foodservice Full time

    Flanagan Foodservice is the largest independent Canadian Foodservice distributor in Canada. We provide customized Foodservice delivery to a varied portfolio of clients; from restaurants to schools, hospitals, and retirement homes, we deliver the best quality ingredients to ensure Canadians have an amazing food experience wherever they dine tonight! We meet...

  • Customer Relations Specialist, Full-time, Kitchener

    7 days ago

    Kitchener, Canada Flanagan Foodservice Full time

    Flanagan Foodservice is the largest independent Canadian Foodservice distributor in Canada. We provide customized Foodservice delivery to a varied portfolio of clients; from restaurants to schools, hospitals, and retirement homes, we deliver the best quality ingredients to ensure Canadians have an amazing food experience wherever they dine tonight! We meet...