Administrative Support/reception

**Job Description**:
**Administrative Support - Reception Long Term Care**

**Health Services - Long Term Care**

**Status: Regular Part-Time**

**Salary Range**:$25.57-$31.96/hour

**Work mode: Onsite** _see below for more details about this work mode._

**Location: Vera Davis Long Term Care Home: 80 Allan Drive, Bolton**

**Hours of work**:18 hours bi-weekly

**Who we are**: The Long-Term Care and Senior Services Divisions require staff to provide person-centered care to our residents and families following the Butterfly Model of Care. This will ensure high levels of emotional wellbeing and a better quality of life for those living in our homes. Staff are to have emotional intelligence ability to deliver person-centered care in an authentic way that is meaningful to the resident and their family.

While you won't be providing direct resident care, you will play an integral role in providing daily administrative support to the Supervisor, Resident Support Services in carrying out their day-to-day business, projects, and planning activities.

**What you will do in this role**:
Reporting to the Supervisor, Resident Support Services you will provide courteous and helpful assistance to all internal residents, staff members, volunteers, external visitors and contractors.
- Administrative support which includes but is not limited to filing, faxing, photocopying, and typing
- Greet and direct visitors appropriately
- Direct incoming calls in a timely manner and operate a paging system as needed
- Monitor the lobby to ensure resident safety and respond to emergency situations in accordance with the Centre’s policies and procedures
- Responsible for monetary transactions which may include payment receipts and collecting cash for meal tickets
- Maintain organization and confidentiality of documents (may include filing, archiving and/or shredding documents)
- Responsible for petty cash including reconciliation and replenishment
- Special projects as assigned (may require additional work hours)
- Supports scheduling/payroll function by doing call ins for staff replacements and related data entry/changes

**What the role requires**:

- High school diploma or equivalent along with skills in basic accounting
- Minimum of one year customer service experience within a health care environment
- Previous cash handling experience
- Vulnerable Sector Check & TB Skin Test
- Combination of education and experience may be considered

**Skills/Abilities**:

- Effective oral and written communication skills
- Exceptional customer service skills with the ability to act appropriately in situations requiring compassion, tact, diplomacy, and confidentiality
- Excellent organizational skills
- Ability to work with mínimal direction and as part of a team
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

**Nice to have**:

- Experience in PeopleSoft related to Absence Management, Enhanced Scheduling and Time Administration as required for scheduling support
- % in lieu of vacation
- Voluntary enrolment into OMERS pension plan
- Supportive leadership and a culture of respect and inclusion

**Work Mode & Job Location**: Vera Davis Long Term Care: 80 Allan Drive, Bolton

**Join us—be bold, think big, and help shape a better tomorrow.**

**Interview**:Our recruitment process will be completed virtually.
- Vulnerable Sector Police Check
- TB Skin Testing

About Us:
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the **_Great Employer Award_** presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information:
Peel Region is committed to a diverse and inclusive workplace