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Volunteer Engagement Coordinator

2 weeks ago

Edmonton, Canada Make-a-Wish Full time

**Volunteer Engagement Coordinator** **"The best prescription I've ever given is a wish."** - Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada - **What is Your Biggest Wish?** Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? **If so, Make-A-Wish is for you** Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness. **“It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on”** - Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym. - **What's In It For You?** - Meaningful opportunities to make an impact - An environment where you feel valued and inspired - An attractive compensation package, including Benefits, RRSP, Paid Vacation, Additional Paid Leaves - Work/life balance and flexibility - Employee Wellness Program - Corporate discounts - Continuous learning, development and internal training opportunities - Fun employee activities, contests and more Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day **MISSION, VISION AND VALUES** Our** mission** is, together, we create life-changing wishes for children with critical illness. Supported by our** vision** to grant the wish of every eligible child. Our **values** are Child-Focused, Integrity, Impact, Innovation, and Community. - **Where You Come In** We are looking for **Volunteer Engagement Coordinator** to join our team at Make-A-Wish Canada. We are looking for a driven, energetic, and creative person who will be responsible to coordinate Make-A-Wish® Canada’s (MAWC) volunteer program by building and maintaining positive volunteer partnerships Under the direction of the Vice President, Western Canada, the Volunteer Engagement Coordinator is also responsible for the execution of the volunteer program including; coordination of the screening process, onboarding and rewards and recognition of volunteers for Make-A-Wish volunteers across region. This position will support the volunteer needs of the chapter, supporting fundraising, administrative and mission volunteers. This role is located in **Western Canada **and is a **full time, permanent **position. - **What You Will Do** - Execute and adhere to volunteer program requirements by supporting volunteer needs for region, including recruitment, screening, orientation, placement, training, recognition, stewardship, and evaluation - Work with Mission and Development to ensure volunteer needs/priorities are fulfilled based on deadlines required. - Research & understand the communities in which our wishes are granted, and where volunteers are required to provide MAWC community presence - Through active sourcing activities, ensures a strong volunteer infrastructure is developed to provide support to teams across Western Canada - Ensure volunteer records are up-to-date and accurate through Salesforce (while adhering to confidentiality and privacy policies) - Maximize the use of existing MAWC volunteer engagement tools and stewardship resources to ensure volunteers are being actively stewarded - Attends regular meetings with stakeholder colleagues and attends events and wishes where required to ensure successful execution of program. - Works with the Manager, Volunteer Engagement and colleagues across the country to provide feedback and best practices to ensure the development of best-in-class volunteer program, - Works in compliance with the provisions of the Occupational Health & Safety Act in the applicable province of employment and its regulations, and complies with MAWC’s Health & Safety Policy - Other duties as assigned - **What You Bring** - Post-secondary education, or the equivalent combination of education and experience - Minimum of 2+ years’ work experience within the organization, volunteer management focused - Demonstrated experience in leading facilitated sessions for volunteers, including orientations. - Demonstrated experience in using databases; and the ability to learn and adapt to new technology. Salesforce experience an asset - Experience providing customer service to highly diverse client base. - Demonstrated ability to balance multiple demands from various stakeholder groups. - Positive attitude: ability to take responsibility and be accountable; ability to deal with change in the workplace and be innovative; respect for others - Must be highly motivated