Vice President, Operations

**About Us**

MaxPeople is a professional Human Resources and Legal consulting firm offering clients customized approaches to create a people strategy that impacts business growth. We partner with small and mid-size companies across industries. MaxPeople is a team of consultants, advisors, business professionals and next-gen leaders, inspired by a passion for the work we do. We are here to work, learn, laugh, and grow. We take our work very seriously, but ourselves, not as much.

**About our Client**

A full-service mechanical contracting service company with exceptional recognition in the areas of industrial, commercial, and institutional construction. With over 40 years delivering results on diverse projects requiring expertise and precision, they have earned an excellent reputation and stand by the quality of their work.

Becoming a member of our client’s team offers you several benefits including the opportunity to focus on your professional growth. Recognizing that the key contributor to their success is their people, they offer a competitive employment package.

**Position Summary**

The Vice President, Operations will plan and manage execution of operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and long-term objectives of the organization.

**What you will be doing**:

- Establishes and administers the department’s budget.
- Oversees the daily workflow of the department.
- Provides constructive and timely performance evaluations.
- Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
- Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organizations business plan and vision while maintaining Quality and Legislative Standards.
- Directs the Construction Project Managers (PM) to:

- Establish and maintain accurate and timely Project Scheduling data
- Maintain effective and timely communication and coordination with the General Contractor, the end use Customer, other Trades Companies on site and internal support departments
- Establishes, monitors, and evaluates the effectiveness of standard work procedures for all Operations functions.
- Meets regularly with General Contractor and Customer Representatives to monitor progress, performance, and customer satisfaction
- Meets regularly with PM’s and Senior Staff in MML to review and approve project start-up plans and ensures that materials management and administration activities support project demands.
- Participates in budget planning, operations planning, sales engineering planning and project related meetings and gives appropriate approval to proposed actions.
- Supports developing the Strategic Plan for the business, and manages execution of the plan to achieve key priorities and objectives for the Operations Dept.
- Available and open to Employee and Customer contact and communications
- Exhibits a priority on learning and development, specifically, leadership, technical and business skills, sharing knowledge and information with the Operations team and Senior Management
- Ensure Personnel needs within the department are met through:

- Identifying recruitment and training needs
- Developing and providing required training
- Performing discipline, and termination of employees in accordance with Company policy.

**Performance Expectations include**:

- Maintains a network of effective relationships with Customers, Colleagues, Staff, Sub-contractors, Suppliers and Associated Trade Representatives.
- Maintains expertise regarding legislation, regulations and standards as well as maintains a full working knowledge of current and emerging technological and managerial changes as they are affecting Plumbing, Pipefitting, Mechanical Contractors, and Construction Employers.
- Coordinates with other Vice Presidents, Supervisors and Staff to ensure planned, timely, ethical, and profitable Customer Service delivery.
- Ensures that all Field Staff are aware of and follow the Policies, Procedures and Standard Work Practices that ensure full compliance with Ontario’s Human Rights, Employment Standards, Environmental and OHSA legislation.

**What we require**:

- Bachelor’s Degree in Business Administration, Logistics, Engineering, or another industry-related field required; MBA preferred.
- Minimum10 years of industry related experience, including 5 years in Senior Management roles
- Excellent verbal and written communication skills.
- Strong supervisory and leadership skills.
- Extensive knowledge of the principles, procedures, and best practices in the industry, specifically Project Management principles and processes
- Excellent organizational skills and attention to detail.
- Strong analytical and