IT Support Technician

4 days ago


Victoria, Canada Think Communications Full time

Think Communications, a leading Managed Services Provider, is looking to add an **IT Support Technician - Tier 2** to our growing Winnipeg team

Our organization offers a variety of technical solutions to clients so that they make work smarter, not harder, with the goal of providing clients with the best, most reliable IT experience possible.

**Responsibilities and Duties**
- Install, configure and support computer hardware, including workstations and network equipment
- Document work completed and resolution in our incident tracking system with high attention to detail
- Ensure client documentation is always updated
- Ensure timesheets are accurate and updated in real-time
- Provide on-call support when required

**Qualifications and Skills**
- 3+ years of related IT experience preferably in a Managed Services environment - This is an entry-level to intermediate technical role
- Certification or extensive experience in relevant technology (e.g. Microsoft, VMware or Cisco)
- Virtualization - VMWare and Hyper-V
- Windows Server 2012+
- Exchange and Microsoft 365
- Active Directory administration
- Group Policy administration
- Understanding of networking concepts including switches, routing, firewalls, etc
- Windows DHCP and DNS administration
- Experience with PSA and RMM tools would be an asset
- Self-motivated and dedicated team player
- Exceptional problem solving and interpersonal skills
- Excellent communication and customer service skills
- Valid driver’s license and regular access to a vehicle (must have)

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- Do you live in Victoria, BC?

**Experience**:

- IT support: 3 years (required)

**Language**:

- exceptional English, both written and spoken (required)

Licence/Certification:

- Class 5 drivers license & access to a reliable vehicle (required)

Work Location: In person



  • Victoria, Canada IT Unlock Consulting Full time

    **Job Summary** A FST (Field Service Technician) is responsible to install, set up, maintain, troubleshoot and perform repair to client systems and equipment (hardware and software). Such work may be on or off site and may involve coordination and co-operation with other support teams or third parties. These duties will commonly be performed within an...

  • Kitchen Sales

    4 days ago


    Victoria, Canada The Kitchen Technician Full time

    **About Us**: The Kitchen Technician Inc. - 25 Amazing Years and counting! For over 25 years we have had the honour and privilege of serving the greater Victoria area and have been fortunate to have so many wonderful clients over those years, with a strong reputation for providing excellent service, the highest quality products and materials, and a core...


  • Victoria, Canada Madisons IT Consulting Full time

    **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a...


  • Victoria, Canada Smart Dolphins IT Solutions Inc. Full time

    This is an in-person position; therefore, you must reside in Victoria, BC at the time of hire._ **INTRODUCTION**: As our new Junior Project Technician, you’ll be the hands-on problem solver who helps bring our client’s technical projects to life! It may be staging equipment, supporting major deployments, or delivering smaller projects with precision and...

  • IT Technician

    6 days ago


    Victoria, Canada Smart Dolphins IT Solutions Inc. Full time

    **PLEASE READ BEFORE PROCEEDING** **ABOUT SMART DOLPHINS** Our culture and atmosphere are positive, open and dynamic. We love our Dolphin lives and always strive to help and elevate each other. We are awesome and we have proof! We are certified as a "Great Place to Work" and placed 15th in the national standing of top 50 businesses with under 50 employees....


  • Victoria, Canada ESW IT Business Advisors Full time

    **Position Highlights** - Junior Copier Technician - Location: Victoria - Full Time - 8am - 5pm, with some afterhours support required as needed. **About ESW - IT Business Advisors** ESW-IT is an established IT Consulting Firm providing end-to-end IT services and solutions to small, mid-sized, and enterprise businesses. At ESW-IT, we are focused on helping...

  • Support Technician

    1 week ago


    Victoria, Canada Rockland Scientific International Inc. Full time

    **Company Overview** Rockland Scientific is an ocean science and technology company that designs and manufactures solutions for scientists to improve their understanding of the oceans and climate change. Rockland Scientific empowers our customers by prioritizing our responsiveness to them and ensuring they reach their goals. Our solutions centre on the...

  • Technician

    1 day ago


    Victoria, Canada Harris Victoria Chrysler Full time

    Harris Victoria Dodge is looking for a **Service Technician**! As a key member of our team, the Service Technician brings to life the ultimate service experience. The Service Technician is responsible for working attentively in maintaining, repairing, and servicing customer vehicles to ensure safety and customer satisfaction as well as overall department...

  • Laboratory Technician

    2 weeks ago


    Victoria, Canada Buzzclan Full time

    Developing Lab Training material content and procedures for: o Develop lab training content. - Deliver system and workflow training. - Provide at the elbow support for NRGH Laboratory department in new workflows and systems. - Participate in orientation to familiarize yourself with the IHealth Cerner Build, as well as sites laboratory department, and the...

  • IT Technician

    2 weeks ago


    Victoria, Canada PlexxTech Solutions Inc. Full time

    **IT Services Technician - PlexxTech Solutions Inc** PlexxTech Solutions Inc. is a leading Managed IT Service provider. Our greatest asset is our IT technical support team who are regularly upgrading their skills to maintain our Managed Services solutions. We provide end to end IT solutions to support existing and growing business needs for our clients...