Inside Sales/customer Service
5 days ago
**Duties and Responsibilities will include**:
- Interface with customers to assess their needs and provide creative solutions
- Track and Manage customer orders and accounts
- Ensure a high level of customer service is always provided
- Generate product manufacturing cost estimates for customer inquiries
- Manage Quotes
- Prepare formal quotes for presentation to our customers
- Process customer orders and ensure they are kept on track
- Ensure a high level of customer service is provided throughout the sales process
- **Requirements**:_
- University degree or college diploma preferred.
- 2-3 years Customer service experience required
- 1 year Inside Sales experience preferred.
- Sales/customer service experience in U.S. or International Markets an asset
- Exceedingly competent written and verbal communication, listening, and negotiation skills.
- Exceptional organizational skills with ability to prioritize to maximize efficiency, effort and results.
- Willingness to learn new products, operates with a sense of urgency and can multitask efficiently
- Excellent attention to detail
- Positive attitude a necessity
- Fluency in English (clarity in speaking) is a requisite for the position
**Job Types**: Full-time, Permanent
**Salary**: $15.50-$25.07 per hour
**Benefits**:
- Dental care
- Extended health care
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- sales: 1 year (preferred)
- Customer Service: 2 years (preferred)
**Language**:
- English fluently (preferred)
Work Location: One location
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