Business Development Manager

**Job Title: Fulfillment Solutions ExecutiveAbout AMZ Prep**

AMZ Prep is a tech-enabled 3PL partner helping eCommerce brands scale across Amazon, Shopify, Walmart, and beyond. With a global network of fulfillment centers and marketplace expertise, we provide FBA Prep, DTC, SFP, B2B, and retail logistics solutions that help brands grow faster and operate smarter.

**Role Summary**

As a **Fulfillment Solutions Executive** at AMZ Prep, you’ll play a dual role in driving new business (inbound + outbound) and ensuring smooth transitions and growth post-sale. You’ll lead discovery calls, scope solutions, close deals, and then stay engaged through onboarding to ensure long-term success.

This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and is equally confident hunting new business and owning client relationships.

**Key Responsibilities Inbound & Outbound Sales**
- Qualify and manage **inbound leads** from our website, referrals, and partner channels
- Run tailored discovery calls to understand fulfillment needs, challenges, and growth plans
- Work with internal teams to build solutions and quotes based on service needs (FBA Prep, FBM, B2B, SFP, DTC)
- Own the full sales cycle from first touch to close using our internal CRM tools.
- Track all deal activity, follow-ups, and communications in real time on Hubspot and internal platforms.

**Post-Sale Account Ownership**
- Lead post-sale client handoff and serve as the point of contact through onboarding and launch
- Conduct profitability and cost analyses to ensure operational fit and margin clarity
- Keep internal teams (Onboarding, Operations, Finance, Tech) updated with relevant client info and deadlines
- Proactively monitor client status and flag risk areas early (e.g., shipping issues, delays, integration gaps)
- Identify opportunities for upsells, expansion, and deeper integration

**Internal Collaboration & Reporting**
- Participate in weekly Sales + Ops syncs to review account health and pipeline activity
- Help refine SOPs, pricing models, and sales templates based on client feedback and edge cases
- Maintain organized documentation across deals — ensuring clean transitions between teams
- Contribute to feedback loops that inform tech and operational improvements

**What Success Looks Like**
- Monthly closed-won revenue from both inbound and outbound opportunities
- Clean and timely onboarding handoffs with clear expectations set
- Accurate and actionable profit breakdowns for each new client
- High launch success rate and client retention
- Clear, timely communication with all internal stakeholders

**Qualifications**
- 2-4 years in B2B sales, account management, or client success
- Experience in eCommerce, logistics, Amazon FBA/SFP, or SaaS is highly preferred
- Strong communication, discovery, and presentation skills
- Familiar with CRMs, Google Workspace, Slack, and virtual selling tools
- Ability to conduct basic margin/profit calculations and communicate trade-offs
- Highly organized and capable of managing multiple projects at once
- Entrepreneurial mindset: resourceful, proactive, and fast-moving

**What We Offer**
- Base salary + uncapped commission
- Career growth opportunities in sales or account strategy
- Direct exposure to top Amazon and Shopify brands
- Health & wellness benefits
- Fast-paced, collaborative startup culture
- The chance to help shape the future of fulfillment for eCommerce

Pay: $16.55-$30.62 per hour

**Benefits**:

- Casual dress
- Dental care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Brampton, ON L6T 5E5

Application deadline: 2025-05-30
Expected start date: 2025-06-01