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Account Executive, Membership Sales

2 weeks ago

Toronto, Canada Rogers Communications Full time

Come play a key role in building the future of Sports & Media Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch 30 million of Canadians every month

Are you up for the challenge and the fun? If so, consider the following opportunity

Are you interested in joining the Toronto Blue Jays Ticketing Team? This is your chance

The Toronto Blue Jays are looking for an Account Executive, Membership Sales

Reporting to the Manager, Membership Sales, this role is primarily responsible for helping the Toronto Blue Jays Baseball Club generate new ticketing subscription sales, with the focus on Full and Quarter Season Ticket Memberships, as well as Ticket Packs.

**RESPONSIBILITIES**
- Outbound sales calls to retain ticket sales and revenue generated through Ticket Pack and Group Sales products
- Prospect potential Full and Quarter Season Ticket Membership leads through sales lead lists, internal lead generation tools, and personal selling techniques.
- Inbound sales and support associated with assigned accounts (e.g. closing sales, account and ticket management support, customer service)
- Execute detailed outbound sales, and upsell initiatives
- Identify opportunities to upsell and cross sell to maximize ticket sales
- Create meaningful, lasting relationships with assigned accounts by executing detailed sales plan, including proactive touchpoints and in-person meetings
- Maintain detailed touch point history in CRM; logging all interactions with customers in a timely and consistent manner
- Exceed sales and revenue targets
- Provide feedback and ideas to help create and implement sales and service strategies/programs
- Work in conjunction with the entire Ticket Sales and Service team to uphold the mandates of the department regarding sales and service goals and objectives
- Assist with game day responsibilities, including client service meetings and managing ticketing and benefit programs as required

**QUALIFICATIONS**
- 2 - 4 years of prior experience selling, servicing and managing key accounts
- Proven ability to exceed sales targets in a customer-centric environment
- Confident in ability to make outbound sales communications
- Ability to thrive in client-facing settings
- Excellent relationship-building and people skills
- Effective critical thinking and analytical skills
- Proven ability to be proactive and craft effective solutions
- A strong commitment to sales and service excellence
- Previous ticketing experience an asset
- Experience with Archtics event ticketing system and Salesforce CRM an asset
- Willingness to be coached, with an appetite to learn and get better every day
- Degree or diploma in related field is an asset (business, marketing, customer relations management, sports management, etc.)
- Must be available to work evenings, weekends and holidays as required

WHAT WE OFFER YOU
- Commitment to our team - we want you to succeed
- Ongoing, hands-on training to help you develop your skills
- Excellent employee discount to use towards Jays gear
- A unique employment experience working for the only MLB team in Canada**Schedule**: Full time

**Shift**: Variable

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:1 Blue Jays Way (210), Toronto, ON

**Travel Requirements**: Up to 10%

**Posting Category/Function**:Sales & Account Management

**Requisition ID**: 276988

Posting Notes: Rogers Sports & Media